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Welcome to the BorderConnect Support Wiki The BorderConnect Wiki is a support resource for BorderConnect customers and cross-border highway carriers. It contains 191 articles and 437 images covering ACE Manifests, ACI eManifests, U.S. in-bond filing, PARS/PAPS workflows, and customs compliance topics.

Start here Onboarding and Readiness - review the setup steps needed before using BorderConnect for cross-border shipments. Registering with BorderConnect - learn how to create or register your BorderConnect account. BorderConnect Software User Guide - learn the core BorderConnect tools for account, fleet, driver, trailer, passenger, and company data. ACI eManifest Software User Guide - learn how to create, submit, correct, and track Canadian ACI eManifests. ACE Manifest Software User Guide - learn how to create, submit, correct, and track U.S. ACE Manifests. U.S. In-Bond Manager Guide - learn how to file QP in-bonds, report arrivals and exports, send status queries, and manage diversions.

Common tasks Create and submit a new ACI eManifest - prepare and send Canada-bound eManifests to CBSA. Create and submit a new ACE Manifest - prepare and send U.S.-bound manifests to CBP. Correct a rejected ACI eManifest - fix ACI rejection errors and resubmit. Correct a rejected ACE Manifest - fix ACE rejection errors and resubmit. Generate ACE and ACI lead sheets - create driver copies, lead sheets, and cover sheets. Sync changes to an accepted ACE or ACI eManifest - send updated trip or shipment details to customs. Track manifest status updates - monitor customs responses and trip events. Create and maintain truck profiles - add and update truck information. Create and maintain trailer profiles - add and update trailer information. Create and maintain driver profiles - add drivers and maintain travel documents.

ACI eManifest ACI eManifest Software User Guide Creating and Submitting an ACI eManifest Correcting Rejected ACI eManifests Creating an In-Bond Shipment in ACI CBSA Shipment Types for ACI eManifest CBSA Highway Port Listing	ACE Manifest ACE Manifest Software User Guide Creating and Submitting an ACE Manifest Correcting Rejected ACE Manifests Creating an ACE In-Bond Shipment CBP Shipment Types for ACE Manifest CBP Highway Port Listing
U.S. In-Bond Manager U.S. In-Bond Manager Software User Guide In-Bond Manager Dashboard Reporting In-Bond Arrivals and Exports Creating and Submitting a New QP In-Bond Sending In-Bond Status Queries Sending In-Bond Port Diversions	BorderConnect software and reference BorderConnect Software User Guide PARS Software User Guide Warehouse Arrival Certification Message (WACM) Guide Customs Compliance Guide eManifest Service Provider Guide Shipment Release Types Customs Glossary
Featured article File Import Wizard Home Page The BorderConnect File Import Wizard helps users import company data into BorderConnect, including shippers, consignees, vehicles, trailers, drivers, passengers, and other records used on ACE and ACI eManifests. For help troubleshooting a file upload, contact BorderConnect's 24/7 technical support.

Tutorial playlists ACI eManifest video tutorials - watch walkthroughs for creating and managing Canada-bound ACI eManifests. ACE Manifest video tutorials - learn how to prepare, submit, and update U.S.-bound ACE Manifests. U.S. In-Bond Manager video tutorials - review in-bond tracking, status queries, arrivals, exports, and port diversions. BorderConnect software video tutorials - learn general BorderConnect tools, settings, profiles, and workflow features. BorderConnect on YouTube - visit the BorderConnect channel for the full video library.

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More resources Shipment Release Types Customs Glossary Customs Compliance Guide Service Provider Guide