Creating and Maintaining Passenger Profiles (ACE and ACI eManifest)
| This article is part of the BorderConnect Software User Guide |
This guide explains how to create and maintain passenger profiles in BorderConnect eManifest software. It assumes that you have an active software subscription with BorderConnect. If you are not presently set up with an account, please contact BorderConnect.
Video walkthrough: https://www.youtube.com/watch?v=dKSSQW9IkxQ
Passenger profiles are used in BorderConnect to complete mandatory passenger information for ACE Manifests and to identify passengers for user reference on ACI eManifests.
Once entered, the information in passenger profiles remains saved in BorderConnect. There is no need to re-enter the information each time a passenger is used on an ACE eManifest. You can select the passenger on the manifest and BorderConnect will load the saved information automatically.
Creating a new passenger profile
To begin creating a new passenger profile, select Create Passenger under the Manage Data menu.
This opens the Add Passenger Page, where the passenger information can be entered.
After entering the passenger information, click Save at the top left. BorderConnect will open the Passenger Details Page, which displays an overview of the passenger profile.
Entering travel documents for ACE eManifests
If the passenger profile will be used for ACE eManifests, the next step is to enter a travel document.
Passengers normally require one travel document, preferably a passport. To add it, click Add Travel Document, enter the document information, and click Save to return to the Passenger Details Page.
If you entered a Driver's License as the travel document, add a second document by clicking Add Travel Document again. Otherwise, the passenger profile is finished.
Maintaining existing passenger profiles
To manage existing passenger profiles, open the Passenger Search Page by selecting Search Passengers from the Manage Data menu.
By default, this page displays a list of all passenger profiles for your account. This is useful when checking which passengers have already been entered. The search options can also be used to find a particular passenger or group of passengers.
| Action | What to do |
|---|---|
| View or update a passenger | Find the passenger and click View to open the Passenger Details Page. Use the search options if there are many profiles on the account. |
| Delete a passenger | Find the passenger and click Delete. |