Passenger Search Page (ACE and ACI eManifest)
Last updated 24 July 2026
On this page
| This article is part of the BorderConnect Software User Guide |
The Passenger Search Page is a page in BorderConnect eManifest software where the user can look up saved Passenger Profiles. It allows the user to confirm which passengers are already in the system and view, update, or delete existing profiles.
Passenger Profiles are used when adding passengers to ACE or ACI eManifests. Searching existing profiles before creating a new one helps prevent duplicate passenger records and keeps trip data more consistent.
Accessing the page
The Passenger Search Page can be accessed from the Manage Data menu by clicking Search Passengers or Show All Passengers.
By default, the page displays all passengers. The user can narrow the list by entering search criteria in the Search section.
Search Section
The Search section allows the user to search for passengers using the available search fields. Entering search criteria, such as first name or last name, narrows the results to matching profiles.
| Button | Description |
|---|---|
| Create Passenger | Opens the Add Passenger Page so the user can create a new Passenger Profile. |
| Search | Searches for passengers that match the entered search criteria and displays them in the Results section. |
| Reset | Clears the current search criteria and displays all passengers. |
| Clear | Clears the search fields so new criteria can be entered. |
Results Section
The Results section displays the Passenger Profiles that match the current search. If no search criteria are entered, the results display all saved passengers.
Each listed passenger includes options to view, edit, or delete the profile. If more than one page of results is available, use the arrow icons to move through the additional pages.
| Link | Description |
|---|---|
| View | Opens the Passenger Details Page so the user can review the passenger profile, travel documents, and recent trip history. |
| Edit | Opens the Edit Passenger Page so the user can update the Passenger Profile. |
| Delete | Removes the Passenger Profile from the system. |
Creating passengers
Click Create Passenger when the passenger is not already saved in BorderConnect. This opens the Add Passenger Page, where the user can enter the passenger’s name, date of birth, country of citizenship, and other required profile details.
After the passenger is saved, BorderConnect opens the Passenger Details Page. From there, the user can add travel documents and review the passenger’s ACE and ACI trip history.
Profile Management Tips
- Search for an existing passenger before creating a new profile to help avoid duplicate entries.
- Keep passenger names and document information consistent with the travel documents that will be used at the border.
- Update Passenger Profiles when information changes so future ACE and ACI eManifests use current passenger details.
- Delete profiles only when the passenger is no longer needed, since older trip history may still be useful for reference.
- Review travel documents from the Passenger Details Page before using the passenger on an ACE eManifest.