Send In-Bond Port Diversion Page (U.S. In-Bond Manager)
Last updated 28 July 2026
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| This article is part of the BorderConnect U.S. In-Bond Manager Guide |
The Send In-Bond Port Diversion Message Page is a page in BorderConnect U.S. In-Bond Manager used to electronically transmit a U.S. In-Bond Port Diversion message to CBP. BorderConnect’s U.S. In-Bond Manager allows users to electronically report in-bond arrivals, exports, and port diversions to U.S. Customs and Border Protection (CBP).[1]
A Port Diversion request is commonly used when the original U.S. in-bond destination was entered incorrectly or when the shipment must move to a different destination than originally intended. CBP regulations require the filer of the in-bond application to submit a request to divert merchandise through a CBP-approved EDI system when changing the port of destination or port of exportation for an in-bond movement.[2]
The in-bond must be in Enroute status for a Port Diversion request to be sent. In BorderConnect, Enroute means the U.S. in-bond has entered the United States or has been authorized for movement within the United States by CBP.[3] It cannot be sent when the in-bond is in On File, Arrived, Exported, or Concluded status.
The page can be accessed in either of the following ways:
- Hover over U.S. In-Bonds and select Port Diversion.
- Open the In-Bond Report Details Page, click the Update In-Bond dropdown, and select Send Port Diversion Request. This method pre-fills the in-bond entry number from the report.
CBP’s in-bond regulatory FAQ states that a carrier submits a diversion request using an approved software message set available to the trade, and CBP’s decision on the diversion is returned electronically.[4]
When a Port Diversion Can Be Sent
| In-Bond Status | Can a diversion be sent? | Notes |
|---|---|---|
| Enroute | Yes | The in-bond has started movement and has not yet arrived, exported, or concluded. |
| On File | No | The in-bond has not started movement. Review whether the original filing should be corrected instead. |
| Arrived | No | The in-bond has already arrived at a port. |
| Exported | No | The in-bond has already been exported. |
| Concluded | No | The in-bond lifecycle is complete. |
CBP has discretion to grant or deny a diversion request, and if CBP denies the request, the merchandise must be delivered to the original port of destination or port of exportation listed in the in-bond application.[2] Approval of a diversion does not extend the in-transit time for the in-bond movement, so the diverted merchandise must still be delivered within the required in-transit period unless an extension is granted.[2]
Send In-Bond Port Diversion Message
Complete the fields on the page carefully before transmitting the request to CBP.
| Field | Description |
|---|---|
| In-Bond Entry Number | The main number identifying the in-bond to CBP. It should be 9 numeric digits, with no spaces, dashes, or other characters. This field is pre-filled when the diversion request is opened from the in-bond report. |
| New U.S. In-Bond Destination | The new CBP port for the in-bond destination. Port options can be found by typing the port code or port name. |
| In-Bond Diversion Date | The effective date for the new in-bond destination port. |
| In-Bond Diversion Time | The effective time for the new in-bond destination port. |
| Liable Bonded Carrier ID | The number identifying the bond holder of the in-bond shipment to CBP. If values have been used previously, press space in the field to see available options. Valid In-Bond Carrier Identification formats include NN-NNNNNNNXX for an IRS Number, YYDDPP-NNNNN for a CBP Assigned Number, and NNN-NN-NNNN for a Social Security Number. |
| House Bill Number | Used only for in-bonds with Air mode of transport. It is not required for other modes. |
The new destination should be selected carefully because CBP will either grant or deny permission for the diversion through the approved electronic system.[2] If the request is denied, the in-bond remains bound to the original destination or export port unless another valid update is accepted by CBP.[2]
Review Before Sending
Before sending the diversion request, confirm that:
- The in-bond is in Enroute status in CBP.
- The new destination port is selected from the available port list.
- The liable bonded carrier ID is entered in a valid format.
- The diversion date and time reflect when the destination change should take effect.
If the current CBP status is uncertain, send an in-bond status query before submitting the diversion request. BorderConnect’s Send In-Bond Status Query Page is used to ask CBP for the current status of a specific in-bond shipment, and CBP generally responds shortly after the query is transmitted.[5]
Related Pages
- Send In-Bond Status Query Page
- In-Bond Status Guide
- Reporting In-Bond Arrivals and Exports
- U.S. In-Bond Manager Guide
- BorderConnect Software User Guide