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{{#seo:
|title=BorderConnect Support Wiki {{!}} ACE & ACI eManifest Guides
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|keywords=BorderConnect wiki, ACE manifest guide, ACI eManifest support, U.S. in-bond filing, customs compliance software, cross-border trucking, PARS tracking, PAPS labels, CBSA, CBP
|description=Welcome to the official BorderConnect Support Wiki. Explore comprehensive guides, troubleshooting steps, and video tutorials for ACE Manifests, ACI eManifests, and cross-border customs compliance.
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<h1>How can we help you?</h1>
<p>Search the [[BorderConnect_Wiki:About|<span style="color:white; text-decoration:underline;">BorderConnect</span>]] Knowledge Base or browse the guides below.</p>


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<div id="mp-welcome"><h1>Welcome to the [[BorderConnect Support Wiki]]</h1></div>
<div class="bc-hero-pills"><span class="plainlinks">[[ACI_eManifest_Software_User_Guide_(CBSA)|<span class="bc-hero-pill">ACI eManifest Software User Guide</span>]]</span><span class="plainlinks">[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">ACE Manifest Software User Guide</span>]]</span><span class="plainlinks">[[US_In_Bond_Manager_Guide_(CBP)|<span class="bc-hero-pill">U.S. In-Bond Manager Guide</span>]]</span><span class="plainlinks">[[PARS_(CBSA_Shipment_Type)|<span class="bc-hero-pill">PARS (CBSA Shipment Type)</span>]]</span><span class="plainlinks">[[PAPS_(CBP_Shipment_Type)|<span class="bc-hero-pill">PAPS (CBP Shipment Type)</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|<span class="bc-hero-pill">Correcting Rejected ACI eManifests</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|<span class="bc-hero-pill">Correcting Rejected ACE Manifests</span>]]</span><span class="plainlinks">[[BorderConnect_Software_User_Guide|<span class="bc-hero-pill">BorderConnect Software User Guide</span>]]</span></div>
<div id="mp-free">a free information resource for BorderConnect customers and cross-border highway carriers.</div>


<div id="articlecount">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|668]] images.</div>
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Browsing [[Special:Statistics|{{NUMBEROFARTICLES}} articles]] and [[Special:MediaStatistics|{{NUMBEROFFILES}} images]] for BorderConnect customers.
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<h2>{{Icon|rocket|color=#266065}} New to BorderConnect?</h2>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>
 
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<strong>Step 1: Onboarding</strong>
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
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<div class="bc-btn-icon">{{Icon|user-plus}}</div>
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<strong>Step 2: Registering</strong>
[[How_To_Register_With_BorderConnect|Register Account]]
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<strong>Step 3: The Basics</strong>
[[BorderConnect_Software_User_Guide|Software User Guide]]
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<h2 id="mp-tfa-h2" class="mp-h2">Featured Article</h2>
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<strong>Step 4: First ACI</strong>
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
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[[Image:Section321-1.jpg|200px|thumb|right|Selecting '''Section 321''' shipment type from the Start New ACE Shipment page]]A '''Section 321''' is a U.S. [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Type]] for goods to clear through U.S. Customs and Border Protection on an [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest]. It is a type of entry that allows for the release at the border of shipments valued at 800 U.S. dollars or less.
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<strong>Step 5: First ACE</strong>
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
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To qualify for Section 321 release a shipment must not exceed 800 U.S. dollars in value and must not be one of several lots covered by a single order or contract, the value of which would exceed $800. CBP may also refuse to release a shipment as Section 321 when taking into account risk. [[Section_321_(CBP_Shipment_Type)|('''Full article...''')]]
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<h2 id="mp-itn-h2" class="mp-h2">Featured Tutorial Video</h2>
<h2>{{Icon|toolbox|color=#266065}} Common Tasks</h2>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>
 
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<div id="mp-itn" class="mp-contains-float">{{#ev:youtube|J-sNiDYDDrw|410|left|How to Create and manage truck profiles in BorderConnect.}}</div>
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[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]
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<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
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[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]
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<h2 id="mp-tfa-h2" class="mp-h2">ACI eManifest Guide</h2>
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[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]
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* [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]
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* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]]
[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]
* [[In Bond (CBSA Shipment Type)|Creating an In-Bond Shipment in ACI]]
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* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types for ACI eManifest]]
* [[CBSA Highway Ports|CBSA Highway Port Listing]]
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]
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<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]
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<h2 id="mp-itn-h2" class="mp-h2">ACE Manifest Guide</h2>
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[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]
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* [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating an ACE In-Bond Shipment]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|CBP Shipment Types for ACE Manifest]]
* [[CBP Highway Ports|CBP Highway Port Listing]]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


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      <h2 style="margin-top: 0;">{{Icon|circle-play|color=#266065}} Video Tutorials</h2>
      <div class="bc-subtle" style="margin-bottom: 25px;">Watch step-by-step walkthroughs to master the platform.</div>
     
      <div class="bc-cleanlist">
        <ul>
          <li>[https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]</li>
          <li>[https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]</li>
          <li>[https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']</li>
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<h2 id="mp-tfa-h2" class="mp-h2">U.S. In-Bond Manager Guide</h2>
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* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
          <div style="color: #266065; font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 4px;">Featured Tutorial</div>
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]
          <div style="color: #2c3e50; font-size: 1.1rem; font-weight: 600;">QP In-Bond Filing</div>
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting In Bond Arrivals and Exports]]
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* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Creating and Submitting a New QP In-Bond]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Sending In-Bond Status Queries]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Sending In-Bond Port Diversions]]
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|Creating and Managing In-Bond Sequences]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Video Tutorials]</div>


<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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<h2 id="mp-itn-h2" class="mp-h2">BorderConnect Software Guide</h2>


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* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trucks]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trailers]]
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Drivers]]
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Passengers]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE BorderConnect Software Video Tutorials]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


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<h2>{{Icon|canadian-maple-leaf|type=fa-brands|color=#266065}} ACI eManifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Troubleshoot Rejections]]
* [[In Bond (CBSA Shipment Type)|Creating In-Bond (Canada)]]
* [[Shipment Types For ACE and ACI eManifest|Shipment Types (PARS, etc.)]]
* [[CBSA Highway Ports|CBSA Port Codes]]
 
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<h3>Did you know?</h3>
An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI Lead Sheet]]''' is required for every entry. BorderConnect can auto-generate these for you.
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<h2>{{Icon|star|color=#266065}} ACE Manifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Troubleshoot Rejections]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating In-Bond (USA)]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (PAPS, etc.)]]
* [[CBP Highway Ports|CBP Port Codes]]


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<h3>Did you know?</h3>
'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are mandatory if you are hauling hazardous goods into the U.S.
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[[image:Aci-emanifest-settings.png]]This section of the page displays the options the user has to change any settings related to ACI eManifests in BorderConnect.


Default Carrier Code
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Used to set a default carrier code. Changing this will set the carrier code to be automatically used when starting a new ACI eManifest or ACI shipment.
<h2>{{Icon|warehouse|color=#266065}} U.S. In-Bond Manager</h2>
ACI Trip Numbers Always Start With
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
Prefix applied to new ACI trip numbers. This field allows user to automatically establish a prefix as part of their ACI eManifest trip numbers. For example (1234 CRN 0000123).
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
Auto Suggest ACI Trip Number
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|The Dashboard]]
This setting will automatically enable the user to continue to the next unique number in the sequence when starting a new ACI eManifest without typing it in. For example, if the last ACI eManifest trip number was 1234 000123, the next time the user creates a new ACI eManifest, the trip number will be automatically generated as 1234 000124.
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting Arrivals/Exports]]
Enable ACI FAST Lane Notifications
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]
This setting sends out FAST lane eligibility notifications to users when the driver profiles have "ACI On File" enabled in their driver profile.
 
Exclude Driver Name From ACI Driver's Copies
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Enabling this setting omits the driver name associated to the ACI eManifest when printing, emailing or faxing the driver copy from an ACI eManifest.
<h3>Did you know?</h3>
Display ACI Import Buttons
If a driver needs to change destinations after arriving in the U.S., you must file a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversion]]''' rather than canceling the bond.
This allows you to import ACI trips and shipments with JSON. This will also reveal the import button at the bottom of the Start New ACI eManifest Page.
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<h2 id="mp-other" class="mp-h2">Other Areas of BorderConnect Wiki</h2>
<h2>{{Icon|gears|color=#266065}} Advanced Tools</h2>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software]]
* [[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|WACM Guide]]
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]
 
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<h3>Did you know?</h3>
BorderConnect '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS]]''' can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.
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*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – Information on getting cross-border authority and trusted trader programs.
*'''[[Glossary|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
*'''[[Glossary|Customs Glossary]]''' – A glossary of customs terms and acronyms used in cross-border trade and BorderConnect.
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<h2 id="mp-sister" class="mp-h2">BorderConnect On Social Media</h2>


<div id="mp-sister-content">{{Wikipedia's sister projects}}</div>
{{BorderPrintPromo}}
<h2 id="mp-lang" class="mp-h2">Wikipedia languages</h2>
 
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    <i class="fas fa-file-invoice" style="margin-right: 10px; color: #266065;"></i> Featured: Assigning ACE In-Bond Info
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  <div class="bc-subtle" style="margin-bottom: 20px;">Critical guide for managing in-bond shipments within the ACE eManifest system.</div>
 
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      [[Image:Aceinbond3.png|450px|left|link=ACE_In_Bond_(CBP_Shipment_Type)]]
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<div>{{Wikipedia languages}}</div>
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        Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical <strong>Assign In-Bond Information</strong> screen, showing you exactly how to configure the <strong>Entry Type</strong> (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.
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        When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary <strong>Entry Number</strong> and <strong>Foreign Destination</strong> data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control.
        [[ACE_In_Bond_(CBP_Shipment_Type)|<span style="font-weight: bold; color: #266065; margin-left: 5px;">Read More...</span>]]
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<h2 style="color:var(--bc-text); border:none;">Connect with BorderConnect</h2>
<div class="bc-linkgrid">
 
<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">{{Icon|globe|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
 
<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">{{Icon|facebook|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>
 
<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">{{Icon|instagram|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>
 
<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">{{Icon|bluesky|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>
 
<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">{{Icon|youtube|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>
 
<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">{{Icon|linkedin|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>
 
<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">{{Icon|print|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>
 
<div class="bc-linktile">[https://emanifest.app <span class="bc-linkicon">{{Icon|mobile-alt|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">eManifest App</span><span class="bc-linkdesc">iOS & Android</span></span>]</div>
 
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Latest revision as of 14:26, 24 February 2026

How can we help you?

Search the BorderConnect Knowledge Base or browse the guides below.

ACI eManifest Software User GuideACE Manifest Software User GuideU.S. In-Bond Manager GuidePARS (CBSA Shipment Type)PAPS (CBP Shipment Type)Correcting Rejected ACI eManifestsCorrecting Rejected ACE ManifestsBorderConnect Software User Guide

Browsing 215 articles and 472 images for BorderConnect customers.

New to BorderConnect?

Start here to get compliant fast with the least friction.

Step 1: Onboarding Readiness Guide

Step 2: Registering Register Account

Step 3: The Basics Software User Guide

Step 4: First ACI Create ACI Manifest

Step 5: First ACE Create ACE Manifest

Common Tasks

Quick links to what you are trying to accomplish today.

Fix a Rejected ACI

Fix a Rejected ACE

Print Lead Sheets

Track Shipment Status

Sync & Edit Manifest

File U.S. In-Bond

Featured Tutorial
QP In-Bond Filing
📱

eManifesting in your pocket. Process ACE & ACI eManifests, track shipments in real-time, and upload documents instantly—anytime, anywhere.

Download on theApp Store GET IT ONGoogle Play

ACI eManifest Guide

Comprehensive docs for CBSA (Canada) shipments.

Did you know?

An ACI Lead Sheet is required for every entry. BorderConnect can auto-generate these for you.

ACE Manifest Guide

Comprehensive docs for CBP (USA) shipments.

Did you know?

Insurance Policies are mandatory if you are hauling hazardous goods into the U.S.

U.S. In-Bond Manager

QP In-Bonds, Diversions, and Arrivals.

Did you know?

If a driver needs to change destinations after arriving in the U.S., you must file a Port Diversion rather than canceling the bond.

Advanced Tools

Admin, Fleet Management, and RNS.

Did you know?

BorderConnect RNS-PARS can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.

🖨️

Need labels fast? Order PARS & PAPS labels, manifest lead sheets, and driver ID badges directly from BorderPrint. 100% border-compliant and shipped fast.

Order Online atBorderPrint.com

Featured: Assigning ACE In-Bond Info

Critical guide for managing in-bond shipments within the ACE eManifest system.

Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical Assign In-Bond Information screen, showing you exactly how to configure the Entry Type (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.

When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary Entry Number and Foreign Destination data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control. Read More...

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