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{{#seo:
|title=BorderConnect Support Wiki {{!}} ACE & ACI eManifest Guides
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|keywords=BorderConnect wiki, ACE manifest guide, ACI eManifest support, U.S. in-bond filing, customs compliance software, cross-border trucking, PARS tracking, PAPS labels, CBSA, CBP
|description=Welcome to the official BorderConnect Support Wiki. Explore comprehensive guides, troubleshooting steps, and video tutorials for ACE Manifests, ACI eManifests, and cross-border customs compliance.
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__NOTITLE____NOTOC____NOEDITSECTION__<div class="bc-wrap"><div class="bc-hero">
<h1>How can we help you?</h1>
<p>Search the [[BorderConnect_Wiki:About|<span style="color:white; text-decoration:underline;">BorderConnect</span>]] Knowledge Base or browse the guides below.</p>


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<div id="mp-welcome"><h1>Welcome to the [[BorderConnect Support Wiki]]</h1></div>
<div class="bc-hero-pills"><span class="plainlinks">[[ACI_eManifest_Software_User_Guide_(CBSA)|<span class="bc-hero-pill">ACI eManifest Software User Guide</span>]]</span><span class="plainlinks">[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">ACE Manifest Software User Guide</span>]]</span><span class="plainlinks">[[US_In_Bond_Manager_Guide_(CBP)|<span class="bc-hero-pill">U.S. In-Bond Manager Guide</span>]]</span><span class="plainlinks">[[PARS_(CBSA_Shipment_Type)|<span class="bc-hero-pill">PARS (CBSA Shipment Type)</span>]]</span><span class="plainlinks">[[PAPS_(CBP_Shipment_Type)|<span class="bc-hero-pill">PAPS (CBP Shipment Type)</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|<span class="bc-hero-pill">Correcting Rejected ACI eManifests</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|<span class="bc-hero-pill">Correcting Rejected ACE Manifests</span>]]</span><span class="plainlinks">[[BorderConnect_Software_User_Guide|<span class="bc-hero-pill">BorderConnect Software User Guide</span>]]</span></div>
<div id="mp-free">a free information resource for BorderConnect customers and cross-border highway carriers.</div>


<div id="articlecount">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|668]] images.</div>
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Browsing [[Special:Statistics|{{NUMBEROFARTICLES}} articles]] and [[Special:MediaStatistics|{{NUMBEROFFILES}} images]] for BorderConnect customers.
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{{Main Page banner}}
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<h2>{{Icon|rocket|color=#266065}} New to BorderConnect?</h2>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>
 
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<strong>Step 1: Onboarding</strong>
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
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<div class="bc-btn-icon">{{Icon|user-plus}}</div>
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<strong>Step 2: Registering</strong>
[[How_To_Register_With_BorderConnect|Register Account]]
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<strong>Step 3: The Basics</strong>
[[BorderConnect_Software_User_Guide|Software User Guide]]
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<h2 id="mp-tfa-h2" class="mp-h2">Featured Article</h2>
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<strong>Step 4: First ACI</strong>
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
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[[Image:Section321-1.jpg|200px|thumb|right|Selecting '''Section 321''' shipment type from the Start New ACE Shipment page]]A '''Section 321''' is a U.S. [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Type]] for goods to clear through U.S. Customs and Border Protection on an [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest]. It is a type of entry that allows for the release at the border of shipments valued at 800 U.S. dollars or less.
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<strong>Step 5: First ACE</strong>
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
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To qualify for Section 321 release a shipment must not exceed 800 U.S. dollars in value and must not be one of several lots covered by a single order or contract, the value of which would exceed $800. CBP may also refuse to release a shipment as Section 321 when taking into account risk. [[Section_321_(CBP_Shipment_Type)|('''Full article...''')]]
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<h2>{{Icon|toolbox|color=#266065}} Common Tasks</h2>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>


<div id="mp-itn" class="mp-contains-float">{{#ev:youtube|J-sNiDYDDrw|410|left|How to Create and manage truck profiles in BorderConnect.}}</div>
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[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]
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<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
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[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]
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<h2 id="mp-tfa-h2" class="mp-h2">ACI eManifest Guide</h2>
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[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]
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* [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]
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* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]]
[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]
* [[In Bond (CBSA Shipment Type)|Creating an In-Bond Shipment in ACI]]
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* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types for ACI eManifest]]
* [[CBSA Highway Ports|CBSA Highway Port Listing]]
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]
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<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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<div class="bc-btn-icon">{{Icon|arrows-rotate}}</div>
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[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]
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<h2 id="mp-itn-h2" class="mp-h2">ACE Manifest Guide</h2>
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[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]
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* [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating an ACE In-Bond Shipment]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|CBP Shipment Types for ACE Manifest]]
* [[CBP Highway Ports|CBP Highway Port Listing]]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


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      <h2 style="margin-top: 0;">{{Icon|circle-play|color=#266065}} Video Tutorials</h2>
      <div class="bc-subtle" style="margin-bottom: 25px;">Watch step-by-step walkthroughs to master the platform.</div>
     
      <div class="bc-cleanlist">
        <ul>
          <li>[https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]</li>
          <li>[https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]</li>
          <li>[https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']</li>
        </ul>
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<h2 id="mp-tfa-h2" class="mp-h2">U.S. In-Bond Manager Guide</h2>
        <div style="margin-top: 15px; text-align: center; font-family: sans-serif;">
          <div style="color: #266065; font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 4px;">Featured Tutorial</div>
          <div style="color: #2c3e50; font-size: 1.1rem; font-weight: 600;">QP In-Bond Filing</div>
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* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
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* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting In Bond Arrivals and Exports]]
* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Creating and Submitting a New QP In-Bond]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Sending In-Bond Status Queries]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Sending In-Bond Port Diversions]]
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|Creating and Managing In-Bond Sequences]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Video Tutorials]</div>


<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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<h2 id="mp-itn-h2" class="mp-h2">BorderConnect Software Guide</h2>
 
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* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
<h2>{{Icon|canadian-maple-leaf|type=fa-brands|color=#266065}} ACI eManifest Guide</h2>
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trucks]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Troubleshoot Rejections]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trailers]]
* [[In Bond (CBSA Shipment Type)|Creating In-Bond (Canada)]]
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Drivers]]
* [[Shipment Types For ACE and ACI eManifest|Shipment Types (PARS, etc.)]]
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Passengers]]
* [[CBSA Highway Ports|CBSA Port Codes]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE BorderConnect Software Video Tutorials]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


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<h3>Did you know?</h3>
An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI Lead Sheet]]''' is required for every entry. BorderConnect can auto-generate these for you.
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<h2>{{Icon|star|color=#266065}} ACE Manifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Troubleshoot Rejections]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating In-Bond (USA)]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (PAPS, etc.)]]
* [[CBP Highway Ports|CBP Port Codes]]
 
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<h3>Did you know?</h3>
'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are mandatory if you are hauling hazardous goods into the U.S.
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<h2 id="mp-tfp-h2" class="mp-h2">Featured BorderConnect Screenshot</h2>
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[[image:Aci-emanifest-settings.png|400px|left]]This BorderConnect screenshot is of the '''ACI eManifest Settings''' section of '''[[Company_Settings_Page|Company Settings]]''' page. It is accessed under the Account menu and allows the user to manage and change settings in BorderConnect.


This section allows the user to change specific settings related to ACI eManifests, such as changing the default carrier code when starting a new ACI eManifest, automatically starting a new ACI eManifest with the next sequential trip number or even displaying ACI import buttons on the Start New ACI eManifest page which helps users upload shipments into an ACE eManifest.
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<h2>{{Icon|warehouse|color=#266065}} U.S. In-Bond Manager</h2>
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|The Dashboard]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting Arrivals/Exports]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]


The Company Settings page is helpful for users who want to customize the BorderConnect software experience to their liking. It's also helpful if users or highway carriers a familiar to processing eManifests a particular way or streamline their eManifest processing experience. [[Company_Settings_Page|('''Full article...''')]]
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<h3>Did you know?</h3>
If a driver needs to change destinations after arriving in the U.S., you must file a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversion]]''' rather than canceling the bond.
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<h2 id="mp-other" class="mp-h2">Other Areas of BorderConnect Wiki</h2>
<h2>{{Icon|gears|color=#266065}} Advanced Tools</h2>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software]]
* [[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|WACM Guide]]
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]
 
<div class="bc-did-you-know">
<h3>Did you know?</h3>
BorderConnect '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS]]''' can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.
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*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM) Guide]]''' – Instructions on using BorderConnect's Warehouse Arrival Certification Message (WACM) feature with RNS.
*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – Information on getting cross-border authority and trusted trader programs.
*'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
*'''[[Glossary|Customs Glossary]]''' – A glossary of customs terms and acronyms used in cross-border trade and BorderConnect.
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<h2 id="mp-sister" class="mp-h2">BorderConnect On Social Media</h2>


<div id="mp-sister-content">{{Wikipedia's sister projects}}</div>
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<h2 id="mp-lang" class="mp-h2">Wikipedia languages</h2>
 
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    <i class="fas fa-file-invoice" style="margin-right: 10px; color: #266065;"></i> Featured: Assigning ACE In-Bond Info
  </h2>
 
  <div class="bc-subtle" style="margin-bottom: 20px;">Critical guide for managing in-bond shipments within the ACE eManifest system.</div>
 
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      [[Image:Aceinbond3.png|450px|left|link=ACE_In_Bond_(CBP_Shipment_Type)]]
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<div>{{Wikipedia languages}}</div>
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        Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical <strong>Assign In-Bond Information</strong> screen, showing you exactly how to configure the <strong>Entry Type</strong> (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.
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        When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary <strong>Entry Number</strong> and <strong>Foreign Destination</strong> data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control.
        [[ACE_In_Bond_(CBP_Shipment_Type)|<span style="font-weight: bold; color: #266065; margin-left: 5px;">Read More...</span>]]
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<h2 style="color:var(--bc-text); border:none;">Connect with BorderConnect</h2>
<div class="bc-linkgrid">
 
<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">{{Icon|globe|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
 
<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">{{Icon|facebook|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>
 
<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">{{Icon|instagram|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>
 
<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">{{Icon|bluesky|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>
 
<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">{{Icon|youtube|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>
 
<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">{{Icon|linkedin|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>
 
<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">{{Icon|print|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>
 
<div class="bc-linktile">[https://emanifest.app <span class="bc-linkicon">{{Icon|mobile-alt|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">eManifest App</span><span class="bc-linkdesc">iOS & Android</span></span>]</div>
 
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Latest revision as of 14:26, 24 February 2026

How can we help you?

Search the BorderConnect Knowledge Base or browse the guides below.

ACI eManifest Software User GuideACE Manifest Software User GuideU.S. In-Bond Manager GuidePARS (CBSA Shipment Type)PAPS (CBP Shipment Type)Correcting Rejected ACI eManifestsCorrecting Rejected ACE ManifestsBorderConnect Software User Guide

Browsing 215 articles and 472 images for BorderConnect customers.

New to BorderConnect?

Start here to get compliant fast with the least friction.

Step 1: Onboarding Readiness Guide

Step 2: Registering Register Account

Step 3: The Basics Software User Guide

Step 4: First ACI Create ACI Manifest

Step 5: First ACE Create ACE Manifest

Common Tasks

Quick links to what you are trying to accomplish today.

Fix a Rejected ACI

Fix a Rejected ACE

Print Lead Sheets

Track Shipment Status

Sync & Edit Manifest

File U.S. In-Bond

Featured Tutorial
QP In-Bond Filing
📱

eManifesting in your pocket. Process ACE & ACI eManifests, track shipments in real-time, and upload documents instantly—anytime, anywhere.

Download on theApp Store GET IT ONGoogle Play

ACI eManifest Guide

Comprehensive docs for CBSA (Canada) shipments.

Did you know?

An ACI Lead Sheet is required for every entry. BorderConnect can auto-generate these for you.

ACE Manifest Guide

Comprehensive docs for CBP (USA) shipments.

Did you know?

Insurance Policies are mandatory if you are hauling hazardous goods into the U.S.

U.S. In-Bond Manager

QP In-Bonds, Diversions, and Arrivals.

Did you know?

If a driver needs to change destinations after arriving in the U.S., you must file a Port Diversion rather than canceling the bond.

Advanced Tools

Admin, Fleet Management, and RNS.

Did you know?

BorderConnect RNS-PARS can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.

🖨️

Need labels fast? Order PARS & PAPS labels, manifest lead sheets, and driver ID badges directly from BorderPrint. 100% border-compliant and shipped fast.

Order Online atBorderPrint.com

Featured: Assigning ACE In-Bond Info

Critical guide for managing in-bond shipments within the ACE eManifest system.

Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical Assign In-Bond Information screen, showing you exactly how to configure the Entry Type (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.

When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary Entry Number and Foreign Destination data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control. Read More...

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