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Search the BorderConnect Knowledge Base or browse the guides below.

Browsing 215 articles for BorderConnect customers.

🚀 New to BorderConnect?

Start here to get compliant fast with the least friction.

Step 1: Onboarding Readiness Guide

Step 2: Registering Register Account

Step 3: The Basics Software User Guide

Step 4: First ACI Create ACI Manifest

Step 5: First ACE Create ACE Manifest

⚡ Common Tasks

Quick links to what you are trying to accomplish today.

Fix a Rejected ACI

Fix a Rejected ACE

Print Lead Sheets

Track Shipment Status

Sync & Edit Manifest

File U.S. In-Bond

💡 Pro Tip

Use the search bar above to find specific Error Codes (e.g., "Differs from bill") to find instant solutions.

📺 Video Tutorials

Watch step-by-step walkthroughs to master the platform.

Manifests & In-Bond

• ACI eManifest Tutorials
• ACE Manifest Tutorials
• U.S. In-Bond Tutorials
• General Software Tutorials
• Visit YouTube Channel

Featured: QP In-Bond Filing

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🇨🇦 ACI eManifest Guide

Comprehensive docs for CBSA (Canada) shipments.

• Creating and Submitting ACI
• Troubleshoot Rejections
• Creating In-Bond (Canada)
• Shipment Types (PARS, etc.)
• CBSA Port Codes

Did you know?

An ACI Lead Sheet is required for every entry. BorderConnect can auto-generate these for you.

🇺🇸 ACE Manifest Guide

Comprehensive docs for CBP (USA) shipments.

• Creating and Submitting ACE
• Troubleshoot Rejections
• Creating In-Bond (USA)
• Shipment Types (PAPS, etc.)
• CBP Port Codes

Did you know?

Insurance Policies are mandatory if you are hauling hazardous goods into the U.S.

🚛 U.S. In-Bond Manager

QP In-Bonds, Diversions, and Arrivals.

• User Guide Overview
• The Dashboard
• Reporting Arrivals/Exports
• Port Diversions

⚙️ Advanced Tools

Admin, Fleet Management, and RNS.

• Manage Trucks & Drivers
• RNS-PARS Software
• WACM Guide
• Customs Compliance Guide

Featured: Assigning ACE In-Bond Info

This screen is critical when creating an ACE Shipment that requires in-bond information. It allows you to add the **Entry Type**, **Entry Number**, and **Foreign Destination**.

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