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Search the BorderConnect Knowledge Base or browse the guides below.
🚀 New to BorderConnect?
Start here to get compliant fast with the least friction.
Step 1: Onboarding Readiness Guide
Step 2: Registering Register Account
Step 3: The Basics Software User Guide
Step 4: First ACI Create ACI Manifest
Step 5: First ACE Create ACE Manifest
⚡ Common Tasks
Quick links to what you are trying to accomplish today.
💡 Pro Tip
Use the search bar above to find specific Error Codes (e.g., "Differs from bill") to find instant solutions.
📺 Video Tutorials
Watch step-by-step walkthroughs to master the platform.
🇨🇦 ACI eManifest Guide
Comprehensive docs for CBSA (Canada) shipments.
- Creating and Submitting ACI
- Troubleshoot Rejections
- Creating In-Bond (Canada)
- Shipment Types (PARS, etc.)
- CBSA Port Codes
Did you know?
An ACI Lead Sheet is required for every entry. BorderConnect can auto-generate these for you.
🇺🇸 ACE Manifest Guide
Comprehensive docs for CBP (USA) shipments.
- Creating and Submitting ACE
- Troubleshoot Rejections
- Creating In-Bond (USA)
- Shipment Types (PAPS, etc.)
- CBP Port Codes
Did you know?
Insurance Policies are mandatory if you are hauling hazardous goods into the U.S.
🚛 U.S. In-Bond Manager
QP In-Bonds, Diversions, and Arrivals.
⚙️ Advanced Tools
Admin, Fleet Management, and RNS.
Featured: Assigning ACE In-Bond Info
This screen is critical when creating an ACE Shipment that requires in-bond information. It allows you to add the **Entry Type**, **Entry Number**, and **Foreign Destination**.
Read the full article →