ACI eManifest Status Guide (ACI eManifest): Difference between revisions

ACI eManifest Status Guide (ACI eManifest) (view source)

Revision as of 16:39, 5 January 2024

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→‎List of ACI eManifest Statuses

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 :(Three Light Blue Bars) This status is common when the ACI eManifest is on file with a PARS shipment. It indicates that the Cargo Control Number on the ACI eManifest also has a linked message in the [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|Release Notification System (RNS)]]. If this response is received it's recommended to send a Status Query for the PARS shipment as it may have a Declaration Accept Message in RNS. Visit the [[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]] here to learn how to send them. If a Declaration Accept Message is received after sending the status query the ACI eManifest will automatically update to '''On File with Transaction Number(s)'''.
-;Complete Manifest And Entry Numbers On File With CBP
+;On File With Transaction Number(s)
-:(Four Green Bars) This status is common when the ACE Manifest has a PAPS shipment. This means that an entry number has been processed and certified by CBP from the customs broker and that the driver is now clear to approach the border. For PAPS shipments an entry number will also be provided in the ACE eManifest history section of the ACE eManifest Details page.
+:(Four Green Bars) This status is common when the ACI eManifest has a PARS shipment. This means that a transaction number has been processed and certified by CBSA from the customs broker and that the driver is now clear to approach the border after the required one-hour wait period has concluded. For PARS shipments a transaction number will also be provided in the ACI eManifest history section of the ACI eManifest Details page.
-;Truck Arrived at Border
+;Arrival Reported at Border
-:(Five Dark Green Bars) This status means that the driver has been reported as arrived at the Port of Arrival by the CBP officer. Typically when the ACE has been reported as arrived the driver is held at the border, either because there is an issue with the ACE Manifest, the driver or is held as they are awaiting a secondary inspection before being released. It's recommended to reach out to the driver and determine why the status is in an arrived state and to resolve the issue. If there is an issue with the ACE Manifest (as provided by the CBP officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue.
+:(Five Dark Green Bars) This status means that the driver has been reported as arrived at the First Port of Entry by the CBSA officer. Typically when the ACI has been reported as arrived it means that the shipment does not have a release message because it is not a PARS or In-Bond shipment, as such the status will remain at '''Arrival Reported at Border''' indefinitely, even if the shipment is released by the officer. Another reason the ACI is in an arrival state is becuase the driver the driver is awaiting a secondary inspection before being released, or there is an issue with the driver or ACI eManifest. If there is an issue with the ACI eManifest, the officer will reported as rejected at arrival and the status will be updated to '''Rejected after Arrival at Border'''.
+;Rejected after Arrival at Border
+:It's recommended to reach out to the driver and determine why the status is in an arrived state and to resolve the issue. If there is an issue with the ACE Manifest (as provided by the CBP officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue.
 ;Truck Released at Border