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Status Query Feature (CBSA Shipments): Difference between revisions
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{{note|This article is part of the [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|BorderConnect PARS Software Guide]]|info}} | {{note|This article is part of the [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|BorderConnect PARS Software Guide]]|info}} | ||
{{#ev:youtube|0xLroOgEdJk|360|right|How to send and check the results of status queries in BorderConnect.}}This guide offers instructions on using '''BorderConnect's status query feature''' with BorderConnect's [https://www.borderconnect.com/pars-check/index.htm RNS-PARS software]. This feature asks CBSA for the status of a particular shipment. While [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|BorderConnect PARS]] will provide you with status updates for your carrier code automatically, there are a few situations where it's useful to be able manually ask CBSA what they have in their system for a particular shipment. These include: | [[File:Sendstatusquery1.jpg|thumb|right|400px|Selecting '''Send Status Query''' from the PARS Shipments menu]]{{#ev:youtube|0xLroOgEdJk|360|right|How to send and check the results of status queries in BorderConnect.}}This guide offers instructions on using '''BorderConnect's status query feature''' with BorderConnect's [https://www.borderconnect.com/pars-check/index.htm RNS-PARS software]. This feature asks CBSA for the status of a particular shipment. While [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|BorderConnect PARS]] will provide you with status updates for your carrier code automatically, there are a few situations where it's useful to be able manually ask CBSA what they have in their system for a particular shipment. These include: | ||
#Checking the status of another carrier's PARS. Because CBSA will only send you automatic updates for PARS with your own carrier code, you wouldn't get them when you're hauling freight under another carrier's PARS. | #Checking the status of another carrier's PARS. Because CBSA will only send you automatic updates for PARS with your own carrier code, you wouldn't get them when you're hauling freight under another carrier's PARS. | ||
#Checking to make sure a PARS was cancelled or no longer on file. Because CBSA only sends updates when a PARS is accepted or released, you will not receive notice when the broker cancels a PARS or changes the cargo control number. | #Checking to make sure a PARS was cancelled or no longer on file. Because CBSA only sends updates when a PARS is accepted or released, you will not receive notice when the broker cancels a PARS or changes the cargo control number. | ||
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To get started with the status query feature, select the option 'Send New Status Query' from the 'PARS Shipments' menu. | To get started with the status query feature, select the option 'Send New Status Query' from the 'PARS Shipments' menu. | ||
You will now be brought to a screen where you can enter the cargo control number that you want to get the status for. You will want to take care to enter the full number exactly as it appears on the PARS sticker or other document, with no spaces or special characters. Once you have the cargo control number entered, you can simply click the 'Send Status Query Request to CBSA' button. | You will now be brought to a screen where you can enter the cargo control number that you want to get the status for. You will want to take care to enter the full number exactly as it appears on the PARS sticker or other document, with no spaces or special characters. Once you have the cargo control number entered, you can simply click the 'Send Status Query Request to CBSA' button. | ||