ACI eManifest Status Guide (ACI eManifest): Difference between revisions

:(Five Dark Green Bars) This status means that the driver has been reported as arrived at the First Port of Entry by the CBSA officer. Typically when the ACI has been reported as arrived it means that the shipment does not have a release message because it is not a PARS or In-Bond shipment, as such the status will remain at '''Arrival Reported at Border''' indefinitely, even if the shipment is released by the officer. Another reason the ACI is in an arrival state is because the driver is awaiting a secondary inspection before being released, or that there could be an issue with the driver or ACI eManifest. If there is an issue with the ACI eManifest, the officer will report it as rejected at arrival and the status will soon be updated to '''Rejected after Arrival at Border'''.

:It's recommended to reach out to the driver and determine why the status is in an arrived state and to resolve the issue. If there is an issue with the ACE Manifest (as provided by the CBP officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue.

;Truck Released at Border

:(Six Green Bars) This means that the ACE Manifest has been successfully released by the CBP officer at the Port of Arrival and the shipment is headed to it's final destination within the U.S. No further action is required.