In-Bond Dashboard (U.S. In-Bond Manager)
Last updated 22 July 2026
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| This article is part of the BorderConnect Software User Guide |
The U.S. In-Bonds Dashboard is a page in BorderConnect U.S. In-Bond Manager where users can view and manage U.S. in-bonds in BorderConnect.
The dashboard can be opened from the U.S. In-Bonds menu by selecting In-Bond Dashboard. From this page, users can view recent in-bond shipments, send status queries, search reports, export search results, and open the details for an in-bond report.
For a more in-depth guide, visit the In-Bond Manager Dashboard Guide.
Video Tutorial
Training video: How to use BorderConnect's U.S. In-Bond Manager.
Dashboard sections
The In-Bond Dashboard is divided into two main sections:
- Search options: filters and actions used to search, reset, clear, export, or send a status query.
- Search results: the list of in-bond reports that match the search criteria.
In-bond reports
An in-bond report is a summary of what BorderConnect knows about an in-bond on the user's account. It combines data from in-bond status queries, electronic reports sent to CBP, and updates from ACE eManifests on the account.
Each in-bond report listed in the results section may show:
- in-bond entry number;
- current known status;
- in-bond type;
- bill of lading number;
- origin port;
- destination port; and
- date the report was last updated.
To view additional details, click the View link on a report or click anywhere on the report row. This opens the in-bond report details page for that in-bond.
Sending an in-bond status query
The Send In-Bond Status Query button is located at the top left of the dashboard, just above the advanced search options.
To send a query:
- Type the in-bond number.
- Click Send In-Bond Status Query to CBP.
- Wait for CBP to respond and create or update the in-bond report.
It is recommended to send a status query as soon as the in-bond number is known, such as when a customs broker advises that the in-bond is on file. This helps the in-bond appear on the dashboard so it can be tracked through its lifecycle.
Searching in-bonds
The dashboard search fields allow users to narrow the list of in-bond reports shown in the results section. Search criteria may include values such as the in-bond number, bill of lading number, status, type, or date range.
By default, the dashboard may show recently created in-bond reports. If an expected in-bond does not appear, adjust the search filters, reset the date range, or send a status query for the in-bond number.
Exporting results
The Export button downloads a `.csv` file containing information from the current search results.
This is useful when users need to review in-bond activity outside BorderConnect, share a list internally, or keep a record of open and closed in-bonds for follow-up.
Dashboard controls
| Button | Function |
|---|---|
| Send In-Bond Status Query | Sends an in-bond status query to CBP for the in-bond number entered by the user. |
| Export | Downloads a `.csv` file containing information from the current search results. |
| Search | Searches for in-bonds based on the criteria entered in the search fields. |
| Reset | Resets the search criteria to the default settings, including the default Date Created Between range of the last 30 days. |
| Clear | Clears all search fields so the user can start a new search. |
Common issues
- No in-bond appears on the dashboard: Send an in-bond status query using the in-bond number, then wait for CBP to respond.
- Search results are too broad: Add more specific search criteria, such as the in-bond number, bill of lading number, or status.
- Search results are missing older in-bonds: Check the date range or click Reset to return to the default filters.
- The in-bond status looks outdated: Open the report and send a new status query to check for updated CBP information.
- The export file does not include the expected reports: Confirm that the correct search filters were applied before clicking Export.