Updating or Correcting an Accepted ACE Manifest (ACE Manifest)

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Disambig1.pngThis article is part of the BorderConnect ACE Manifest Software Guide.


How to Amend and Cancel an ACE eManifest in BorderConnect.

This guide offers instructions on making updates or corrections to an ACE eManifest. It assumes that your manifest is already submitted and on file with CBP using BorderConnect ACE.

The procedure for changing your manifest will depend on what part of your manifest you need to change. While it is possible to process most types of changes using an amendment, a few types of changes will need to be processed using different steps.

For all types of changes, you will first want to bring up your manifest by using the ACE Manifest Search Page and clicking View.

Amendments

Most types of changes to your manifest can be done using this procedure. The exceptions are changing your trip number, changing the date portion of your ETA, changing your shipment control number, adding a shipment or removing a shipment. For instructions on making those changes, please refer to the section below on Cancelling and Resubmitting.

  1. Make the change to the manifest in BorderConnect. If you are changing more than one of these things, you should complete all of them before moving on to the next step.
    • Changes to port of arrival or ETA (NOT including date) can be made using the Edit button near the top left of the page. Once the changes are made clicking Save will update the manifest in BorderConnect.
      ACEMainFunctionButtons.jpg
    • Changes to the truck, trailer, drivers or passengers can be made by clicking the Remove link on each to remove them from the manifest if desired, and Quick Assign Truck, Quick Assign Trailer, Quick Assign Driver and Assign Passenger to add new ones to the manifest.
    • Changes to seal numbers can be made by clicking the View link on the trailer or truck, depending on where the seals are located. From there you can add, remove or edit the seals. Once finished, you should use the Back to ACE eManifest button.
    • IIT Status can be added to the truck or trailer by mousing over the Set IIT Status button and selecting the appropriate exemption. One can be removed by clicking the Remove IIT Status link on the truck or trailer.
    • Changes to shipper, consignee or commodity information can be made by clicking the View link for the shipment, which will bring you inside the shipment. From there, you can use the Remove from Shipment link on the shipper or consignee you want to change, then Assign or Quick Assign the new one. The Edit link can be used instead if you want to fix a mistake. Similarly, you can update commodity information by using the Edit link for the commodity, or click Create Commodity to add an additional commodity to the shipment.
    • Changes to shipment type can be made by clicking the View link for the shipment, and using the Edit button inside the shipment. Once you've changed your Shipment Type, click the Save button, then use the Back to ACE eManifest to return to the manifest details page.
  2. Transmit the changes to CBP. Now that the changes have been made in BorderConnect, CBP will require an amendment to see them. Use the option Amend Completed eManifest under Send to CBP to transmit your changes to customs.
    Amend Completed eManifest.jpg
  3. Verify that the amendment gets accepted by CBP. Sending your amendment will have updated your Current Status to Transmitted to CBP. When the amendment is accepted, the status will revert back to Complete Manifest On File with CBP or Complete Manifest and Entry Numbers On File with CBP and you will see an accepted response under the ACE eManifest History.

Cancelling and Resubmitting

To change your trip number, the date portion of your ETA, your shipment control number, or to add or remove a shipment, you will need to cancel and resubmit instead of amending. You won't have to re-enter the manifest in BorderConnect, the cancel just takes it out of CBP's system. Please note the changes in this section can only be made prior to the driver's arrival at the border.

  1. Cancel the manifest with CBP. This must be done before you make any changes to the trip number or date so that CBP knows which manifest you are trying to cancel. Under Send to CBP, select the option Cancel Completed eManifest.
  2. Make sure CBP accepts the cancel request that you sent. When the cancel is accepted by CBP, the status will change to Cancelled Manifest and you will see an accepted response in the ACE eManifest History.
  3. Make your changes in BorderConnect.
    • Changes to the trip number or date can be made using the Edit button near the top left of the page. Once you've made the changes, clicking Save will return you to the manifest details page.
    • Changes to your shipment control numbers can be made by clicking the View link for the shipment, and using the Edit button inside the shipment. Once you've changed your shipment control number, click the Save button, then use the Back to ACE eManifest to return to the manifest details page.
    • If you need to add a shipment, you can do so now by clicking the Create New Shipment button located under the driver section on the manifest details page. You will then need to complete the full information for the shipment. Once it is completed, click the Back to ACE eManifest button.
    • If you need to remove a shipment, you can do so now by clicking the Detach link on the shipment if you'd like to use it on a different manifest, or the Delete link if you'd like it removed from the system entirely.
  4. Resend the manifest to CBP. Under Send to CBP, select the option Send Complete eManifest.
  5. Verify that the manifest is accepted. The manifest status will update to Complete Manifest On File with CBP or Complete Manifest and Entry Numbers On File with CBP and you will see an accepted response under the ACE eManifest History.