Updating or Correcting an Accepted ACE Manifest (ACE Manifest)

This article is part of the BorderConnect ACE Manifest Guide

How to Make Changes and Cancel an ACE Manifest in BorderConnect.

This guide offers instructions on making updates or corrections to an ACE eManifest using BorderConnect ACE Manifest software. It assumes that your manifest is already submitted and on file with CBP using BorderConnect ACE.

The procedure for changing your ACE Manifest is simple and straightforward in BorderConnect using eManifest Sync.

For all types of changes, you will first want to bring up your manifest by using the ACE Manifest Search Page and clicking View.

Using eManifest Sync to Change Minor Details On an Accepted ACE Manifest

Most types of changes to your ACE Manifest can be done using the eManifest Sync feature. The situations below can all be used with eManifest Sync.

Make the change to the manifest in BorderConnect. If you are changing more than one of these things, you should complete all of them before moving on to the next step.
- Changes to port of arrival or ETA can be made using the Edit button near the top left of the page. Once the changes are made clicking Save will update the manifest in BorderConnect.
- Changes to the truck, trailer, drivers or passengers can be made by clicking the Remove link on each to remove them from the manifest if desired, and Quick Assign Truck, Quick Assign Trailer, Quick Assign Driver and Assign Passenger to add new ones to the manifest.
- Changes to seal numbers can be made by clicking the View link on the trailer or truck, depending on where the seals are located. From there you can add, remove or edit the seals. Once finished, you should use the Back to ACE eManifest button.
- IIT Status can be added to the truck or trailer by mousing over the Set IIT Status button and selecting the appropriate exemption. One can be removed by clicking the Remove IIT Status link on the truck or trailer.
- Changes to shipper, consignee or commodity information can be made by clicking the View link for the shipment, which will bring you inside the shipment. From there, you can use the Remove from Shipment link on the shipper or consignee you want to change, then Assign or Quick Assign the new one. The Edit link can be used instead if you want to fix a mistake. Similarly, you can update commodity information by using the Edit link for the commodity, or click Create Commodity to add an additional commodity to the shipment.
- Changes to shipment type can be made by clicking the View link for the shipment, and using the Edit button inside the shipment. Once you've changed your Shipment Type, click the Save button, then use the Back to ACE eManifest to return to the manifest details page.
Transmit the changes to CBP. Now that the changes have been made in BorderConnect, click the button Sync with CBP at the top of the eManifest Details page to transmit your changes to customs.
Verify that the Sync gets accepted by CBP. Syncing your eManifest will have updated your Current Status to Transmitted to CBP. When the eManifest is accepted, the status will revert back to Complete Manifest On File with CBP or Complete Manifest and Entry Numbers On File with CBP and you will see an accepted response under the ACE eManifest History.

Using eManifest Sync to Change Major Details On an Accepted ACE Manifest

To change your trip number, the date portion of your ETA, your shipment control number, or to add or remove a shipment, you will need to also click Sync with CBP after you make the changes in most circumstances. Please note the changes in this section can only be made prior to the driver's arrival at the border.

Cancel the manifest with CBP. If the ACE Manifest needs to be cancelled from customs system, simply click Cancel eManifst at the top of your eManifest Details page. When the cancel is accepted by CBP, the status will change to Cancelled Manifest and you will see an accepted response in the ACE eManifest History.
Make your changes in BorderConnect.
- Changes to the trip number or date can be made using the Edit button near the top left of the page. Once you've made the changes, clicking Save will return you to the manifest details page. To update the changes with CBP click Sync with CBP.
- Changes to your shipment control numbers can be made by clicking the View link for the shipment, and using the Edit button inside the shipment. Once you've changed your shipment control number, click the Save button, then use the Back to ACE eManifest to return to the manifest details page, then click Sync with CBP.
- If you need to add a shipment, you can do so now by clicking the Create New Shipment button located under the driver section on the manifest details page. You will then need to complete the full information for the shipment. Once it is completed, click the Back to ACE eManifest button to go back to the eManifest Details page, then click Sync with CBP.
- If you need to remove a shipment, you can do so now by clicking the Detach link on the shipment if you'd like to use it on a different manifest, or detach it entirely. Once the shipment is successfully detached you can resend the manifest to CBP by clicking Sync with CBP.
Verify that the manifest is accepted. The manifest status will update to Complete Manifest On File with CBP or Complete Manifest and Entry Numbers On File with CBP and you will see an accepted response under the ACE eManifest History.

Detaching and Attaching Shipments

Selecting Detach Shipment Message from the ACE Shipment Details page

In early 2022, U.S. CBP modernized the ACE system, and this included changes to some procedures. A new change involves sending detach and attach messages to move shipments to other Manifests. In a scenario where a user must move a shipment from one accepted ACE Manifest to another accepted ACE Manifest, here are the steps to take in most cases:

First cancel both ACE Manifests by selecting Cancel eManifest from the top of your eManifest Details page.

Once both manifests are canceled, go into the shipment of the manifest you'd like to remove the shipment from, and under Shipment Only Send to CBP click Detach Shipment Message. After the detach has been processed, follow that with a Cancel Shipment Message and wait for the shipment to get canceled.

Then, detach the shipment from the ACE Manifest, and then assign it to the new ACE Manifest.

On the new ACE Manifest, where the shipment is now attached click Sync with CBP at the top of the page, and the manifest will most likely get accepted shortly after.

This procedure is also helpful if you'd like to remove or attach shipments from or to Arrived ACE Manifests. In cases where an already accepted shipment must be attached to an Arrived ACE Manifest for example an Attach Shipment Message must also be transmitted once the new ACE Shipment is assigned to the arrived manifest.