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Add New Driver Page (ACE and ACI eManifest)

From BorderConnect Wiki
This article is part of the BorderConnect Software User Guide
The Add New Driver page

The Add New Driver Page is used to create a driver profile in BorderConnect eManifest software. Driver profiles can then be selected on ACE and ACI eManifests instead of re-entering the same driver information each time.

The page can be opened from:

  • The Manage Data menu by clicking Create Driver.
  • The Driver Search Page by clicking Create Driver.
  • The Add Driver/Crew page on an ACE or ACI eManifest by clicking Create Driver.

Page Controls

Save
Creates the driver profile after all required fields are complete, then opens the Driver Details Page.
Cancel
Discards the entered information and returns to the Driver Search Page.
Clear
Clears the form so different driver information can be entered.

General Information

Use this section to enter the driver's identity and account details. Check the legend at the bottom of the page to confirm which fields are required for the type of manifest being created.

Driver Number
Always required. Enter a unique internal identifier for the driver. An employee number is recommended when available; initials can also be used.
First Name
Always required. Enter the driver's first name as it appears on their travel document.
Middle Name or Initial
Optional. Enter the driver's middle name or initial when available.
Last Name
Always required. Enter the driver's last name as it appears on their travel document.
Gender
Conditionally required. Required for ACE eManifests when the driver does not have a FAST Card or ACE ID.
Date of Birth
Conditionally required. Required for ACE eManifests when the driver does not have a FAST Card or ACE ID. Enter the date as mm/dd/yyyy or use the calendar tool.
Citizenship
Conditionally required. Required for ACE eManifests when the driver does not have a FAST Card or ACE ID. For dual citizens, use the citizenship that matches the document the driver will present at the border.
Terminal/Office
Always required. Select the terminal or office assigned to the driver. If the terminal is not listed, add it from the Company Details Page using New Terminal.
ACE ID / FAST ID
Required only when applicable. Enter the driver's FAST ID when the driver is FAST approved. Otherwise, an ACE ID can be entered when available. If an ID is entered, select whether it is an ACE ID or FAST ID.

Notification Options

Driver notification options

Notification options let BorderConnect send clearance updates to the driver by email or SMS. All fields in this section are optional.

Available notification types:

  • ACI/PARS notifications are available to customers subscribed to BorderConnect PARS Checking. Notifications are sent when a PARS shipment is accepted on an ACI eManifest for the driver, or when an accepted PARS falls within a PARS sequence assigned to the driver.
  • ACE notifications are sent when a PAPS or QP In-Bond shipment is accepted on an ACE eManifest for the driver.

Notification contact fields:

Primary Email
Enter the main email address for driver notifications, then select whether the driver should receive ACI/PARS notifications, ACE notifications, or both.
Secondary Email
Enter an additional email address for the same notification options.
Primary Cell Phone
Enter the driver's main cell phone number, including area code. Select the driver's cell carrier, then choose the notification types to send by SMS.
Secondary Cell Phone
Enter an additional cell phone number, including area code. Select the cell carrier, then choose the notification types to send by SMS.

Review Before Saving

Before saving the profile, confirm that:

  • The driver's name matches the travel document they will present at the border.
  • Required ACE fields are complete when the driver does not have a FAST Card or ACE ID.
  • The correct terminal or office is selected.
  • Notification contact details are current, especially cell phone carrier information for SMS alerts.

Video Tutorial

Video tutorial: creating a driver profile in BorderConnect