Company Details Page

This article is part of the BorderConnect Software User Guide

The Company Details Page in BorderConnect is accessed from the Account menu. It is used to review and maintain company-level account information, terminals, Canadian Carrier Codes, U.S. SCAC codes, warehouse sub location codes, and shipment history totals.

Company Details Section

This section displays the company name and billing address for the account.

Users logged in as a Super User can use the Edit Company button to update the company name or address. Normal users can view this information but do not see the edit option.

Billing Contacts Section

Billing contact details

The Billing Contacts section displays the contact used for billing purposes, including the billing contact's name, email address, and phone number.

Terminals List

Terminals are used to organize user accounts, driver profiles, and truck profiles for companies that operate from multiple locations. User accounts assigned to a terminal view times in BorderConnect according to the time zone set for that terminal.

New Terminal: Adds a new terminal to the account. After the terminal details are entered and saved, the user is returned to the Company Details Page.

Export CSA (Flat File): Produces a CSA flat file for terminals entered on the account. This is only used by CSA-approved carriers that are not transmitting CSA shipments electronically.

View: Opens a detail page for the terminal, including the user accounts assigned to it. Use Back to Company to return to the Company Details Page.

Edit: Allows the terminal information to be updated.

Delete: Removes the terminal from the terminal list. A terminal cannot be deleted if it has users, drivers, or trucks assigned to it, or if it is the only terminal on the account.

Canadian Carrier Codes List

This section displays the Canadian Carrier Codes for the account. These codes determine which carrier codes appear when creating ACI eManifests. The account can only transmit ACI data for carrier codes that have been approved by CBSA for use through BorderConnect.

New Canadian Carrier Code: Adds a new carrier code and carrier name to the account.

RNS Registration: Appears when the carrier code is not already set up for BorderConnect's PARS Checking Software. The link generates the RNS application required to set up PARS checking for that carrier code through BorderConnect.

ACI Registration: Appears when the carrier code is not already set up for ACI eManifest through BorderConnect. The link generates the ACI application required to allow ACI transmissions for the carrier code through BorderConnect.

Edit: Allows carrier-code information to be updated. If the code has already been used or is the original carrier code for the account, only the company name can be edited.

Delete: Deactivates the carrier code. Deactivated carrier codes remain visible in the list but no longer appear in carrier-code selection menus.

SCAC Codes List

This section displays the account's SCAC Codes. These codes determine which SCAC codes appear when creating ACE Manifests. SCAC codes added here are available for ACE transmission immediately.

New SCAC Code: Adds a new SCAC code and carrier name to the account.

Edit: Allows the SCAC information to be updated. If the SCAC has already been used or is the original SCAC for the account, only the company name can be edited.

Deactivate: Removes the SCAC from active selection menus while keeping it in the account history.

Sub Locations List

This section displays Sub Location Codes for the account. These codes are used when sending RNS Arrival Requests to CBSA for warehouses.

New Sub Location: Adds a new warehouse sub location code to the account.

Delete: Removes the sub location code from the Company Details Page and sub location list.

Shipment Histories

The Shipment Histories section displays a summary of the account's BorderConnect usage. It shows shipment counts by subscription type and by the eManifest Fax Service. These totals are useful for account review and are used for monthly invoicing.