Jump to content
🚛
Streamline your cross-border operation. From ACE & ACI eManifests to PARS tracking and U.S. In-Bond filing, BorderConnect is the fastest way to cross.
Start Free Trial

BorderConnect Software User Guide: Difference between revisions

From BorderConnect Wiki
← Older edit
No edit summary
No edit summary
 
(24 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{#seo:
|title=eManifest Software User Guide & Manual {{!}} BorderConnect Support Wiki
|title_mode=replace
|keywords=BorderConnect user guide, eManifest software manual, ACE manifest tutorial, ACI eManifest guide, cross-border software help, US in-bond manager, truck profile setup, customs compliance software
|description=The central documentation hub for BorderConnect. Access complete workflow guides and tutorials for ACE Manifests, ACI eManifests, U.S. In-Bond filing, and profile management.
}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
<div class="bc-wrap">


[[File:Createtrailer1.png|thumb|400|right|Trailer Details Page]]
<div class="bc-article-hero">
<h1>BorderConnect Software User Guide</h1>
<p>The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-book"></i> Type: Documentation Hub</span>
<span class="bc-article-pill"><i class="fas fa-laptop-code"></i> Platform: Web Interface</span>
</div>
</div>


The '''BorderConnect Software User Guide''' provides an overview of the features, pages, and workflows available within the BorderConnect platform. 
<div class="bc-card">
It is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting using BorderConnect’s web-based eManifest solutions.
<div style="display: flex; flex-wrap: wrap; gap: 40px; align-items: center;">


BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by [[https://www.borderconnect.com/contact 24/7 technical support]].
<div style="flex: 3; min-width: 300px;">
<h2 style="margin-top: 0;">Overview</h2>[[File:Createtrailer1.png|360px|thumb|right|BorderConnect Interface Example (Trailer Page)]]
<p>The <strong>BorderConnect Software User Guide</strong> is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.</p>
<p>BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by [https://www.borderconnect.com/contact 24/7 technical support].</p>
<div class="bc-subtle" style="margin-top: 20px;">
<strong>Core Goal:</strong> To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.
</div>
</div>


----
</div>
</div>


== Getting Started with BorderConnect ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Getting Started: Core Profiles</h2>
<p>Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.</p>


Before creating your first eManifest, you should set up core profiles used throughout the system. 
<div class="bc-card">
Profile information is reused across manifests and shipments to reduce data entry and ensure accuracy.
<div class="bc-2col">


=== Required Profiles ===
<div>
<h3>Required Profiles</h3>
<div class="bc-cleanlist">
* <strong>Driver Profiles:</strong> Identification and FAST card data.
* <strong>Truck Profiles:</strong> Tractor details, VINs, and plates.
* <strong>Trailer Profiles:</strong> Trailer unit numbers and types.
* <strong>Passenger Profiles:</strong> Details for co-drivers or passengers.
</div>
</div>


{| class="wikitable"
<div>
! Profile Type !! Purpose
<h3>Profile Guides</h3>
|-
<div class="bc-cleanlist">
| Driver Profiles || Identify drivers crossing the border
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Creating Driver Profiles]]
|-
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Creating Truck Profiles]]
| Passenger Profiles || Record passengers accompanying drivers
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Creating Trailer Profiles]]
|-
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Creating Passenger Profiles]]
| Truck Profiles || Store tractor details for conveyances
</div>
|-
</div>
| Trailer Profiles || Store trailer details used on manifests
|}


It is strongly recommended that profiles be created and maintained '''in advance''' to streamline manifest creation.
</div>
</div>


* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Driver Profiles]]
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Management Features</h2>
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Passenger Profiles]]
<p>Tools for managing your company's reference data.</p>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Truck Profiles]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Trailer Profiles]]


----
<div style="display: grid; grid-template-columns: 1fr 1fr; gap: 20px;">


== Administrative Features ==
<div class="bc-card">
 
<h3>👨‍✈️ Driver Management</h3>
Users created as '''Super Users''' have access to company-level and administrative configuration pages.
<div class="bc-cleanlist">
 
{| class="wikitable"
! Page !! Description
|-
| Company Details Page || Manage company identification and contact details
|-
| Company Settings Page || Configure software and reporting preferences
|-
| My Account Settings Page || Manage individual user account settings
|}
 
* [[Company_Details_Page|Company Details Page]]
* [[Company_Settings_Page|Company Settings Page]]
* [[My_Account_Settings|My Account Settings Page]]
 
----
 
== Management Features ==
 
[[File:Adddriverpage1.png|thumb|400|right|Create a Driver Page]]
 
These features allow users to manage reference data used throughout BorderConnect.
 
=== Driver Management ===
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
</div>
</div>


=== Truck Management ===
<div class="bc-card">
<h3>🚛 Truck Management</h3>
<div class="bc-cleanlist">
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
</div>
</div>


=== Trailer Management ===
<div class="bc-card">
<h3>📦 Trailer Management</h3>
<div class="bc-cleanlist">
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
</div>
</div>


=== Passenger Management ===
<div class="bc-card">
* [[Add_Passenger_Page_(ACE_and_ACI_eManifest)|Add Passenger Page]]
<h3>⚙️ Admin Settings</h3>
* [[Passenger_Search_Page_(ACE_and_ACI_eManifest)|Passenger Search Page]]
<div class="bc-cleanlist">
* [[Passenger_Details_Page_(ACE_and_ACI_eManifest)|Passenger Details Page]]
* [[Company_Details_Page|Company Details Page]]
* [[Company_Settings_Page|Company Settings Page]]
* [[My_Account_Settings|My Account Settings Page]]
</div>
</div>


----
</div>


== File Import and Automation ==
</div> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACI eManifest Software (Canada)</h2>
<div class="bc-card">
[[File:Acishipment3.png|thumb|right|400px||ACI Shipment Details Page]]
<div class="bc-2col">


These tools support bulk data entry and automation.
<div>
<h3>ACI Workflows</h3>
<div class="bc-cleanlist">
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest]]
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search]]
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment]]
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|CSA Importer Search]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACI_eManifest_Software_User_Guide_(CBSA)|CBSA Compliance Guide]]
</div>
</div>


* [[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard]]
</div>
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]
</div>
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]


----
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACE Manifest Software (USA)</h2>
<div class="bc-card">
<div class="bc-2col">
[[File:Ace_search_page_1.png|thumb|left|400px|ACE Manifest Search Page]]
<div>
<h3>ACE Workflows</h3>
<div class="bc-cleanlist">
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest]]
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search]]
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating Lead Sheets]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACE_Manifest_Software_User_Guide_(CBP)|CBP Compliance Guide]]
</div>
</div>


== ACI Software User Guide ==
</div>
</div>


[[File:Acishipment3.png|thumb|500|right|ACI Shipment Details Page]]
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">U.S. In-Bond Manager</h2>
[[File:Csa1.png|thumb|500|right|ACI CSA Importer Search Page]]
<div class="bc-card">
[[File:In-bond-dashboard.png|thumb|right|400px|U.S. In-Bond Dashboard]]
<div class="bc-2col">


The following articles cover pages and workflows specific to BorderConnect’s ACI eManifest software.
<div>
For CBSA-focused content, see the [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]].
<h3>QP & WP Workflows</h3>
<div class="bc-cleanlist">
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard]]
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond]]
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive In-Bond (WP)]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export In-Bond (WP)]]
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|Status Notifications]]
</div>
</div>


=== ACI eManifests ===
</div>
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest Page]]
</div>
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
* [[Edit_ACI_eManifest_Page_(ACI_eManifest)|Edit ACI eManifest Page]]
* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACI Lead Sheets]]


=== ACI Shipments ===
<div class="bc-card" style="margin-top: 30px;">
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment Page]]
<h3>📂 Import & Automation Tools</h3>
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search Page]]
<p>Features for bulk data entry and automation.</p>
* [[Edit_ACI_Shipment_Page_(ACI_eManifest)|Edit ACI Shipment Page]]
<div class="bc-cleanlist">
* [[ACI_Shipment_Details_Page_(ACI_eManifest)|ACI Shipment Details Page]]
* [[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard]]
* [[Add/Edit_Commodity_for_ACI_Shipment_Page_(ACI_eManifest)|Add/Edit Commodity for ACI Shipment Page]]
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]
 
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]
=== ACI Data Management ===
</div>
* [[ACI_Shipper/Consignee_Search_Page_(ACI_eManifest)|ACI Shipper/Consignee Search Page]]
</div>
* [[ACI_Commodity_Description_Search_Page_(ACI_eManifest)|ACI Commodity Description Search Page]]
* [[ACI_Hazardous_Goods_Search_Page_(ACI_eManifest)|ACI Hazardous Goods Search Page]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|ACI CSA Importer Search Page]]
 
----
 
== ACE Software User Guide ==
 
[[File:Ace_search_page_1.png|thumb|400|right|ACE Manifest Search Page]]
 
These articles focus on BorderConnect’s ACE Manifest functionality. 
For CBP-focused guidance, see the [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]].
 
=== ACE Manifests ===
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest Page]]
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
* [[Edit_ACE_Manifest_Page_(ACE_Manifest)|Edit ACE Manifest Page]]
* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACE Lead Sheets]]
 
=== ACE Shipments ===
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment Page]]
* [[ACE_Shipment_Search_Page_(ACE_Manifest)|ACE Shipment Search Page]]
* [[Edit_ACE_Shipment_Page_(ACE_Manifest)|Edit ACE Shipment Page]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details Page]]
* [[ACE_Commodity_Details_Page_(ACE_Manifest)|ACE Commodity Details Page]]
* [[Add/Edit_Commodity_for_ACE_Shipment_Page_(ACE_Manifest)|Add/Edit Commodity for ACE Shipment Page]]
 
----
 
== U.S. In-Bond Manager Software User Guide ==
 
[[File:In-bond-dashboard.png|thumb|400|right|U.S. In-Bond Dashboard Page]]
 
These articles cover BorderConnect’s U.S. In-Bond Manager functionality. 
For CBP-specific guidance, see the [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]].
 
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard Page]]
 
=== QP In-Bonds ===
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond Page]]
* [[Start_New_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Start New QP Bill of Lading Page]]
* [[Add_New_Commodity_to_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Add New Commodity to QP Bill of Lading Page]]
* [[QP_In-Bond_Details_for_In-Bond_Page_(U.S._In-Bond_Manager)|QP In-Bond Details Page]]
* [[QP_In-Bond_Search_Page_(U.S._In-Bond_Manager)|QP In-Bond Search Page]]
 
=== Status Queries & Messaging ===
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|In-Bond Status Notifications Page]]
* [[In-Bond_Status_Notification_Details_Page_(U.S._In-Bond_Manager)|In-Bond Status Notification Details Page]]
* [[Search_In-Bond_Status_Queries_Page_(U.S._In-Bond_Manager)|Search In-Bond Status Queries Page]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Send In-Bond Status Query Page]]
 
=== WP Send Requests ===
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive Entire In-Bond]]
* [[Arrive_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Arrive Bill of Lading]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export Entire In-Bond]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Send In-Bond Port Diversion]]
* [[Send_In-Bond_Transfer_of_Liability_Page_(U.S._In-Bond_Manager)|Send Transfer of Liability]]


[[Category:BorderConnect Software User Guide]]
</div> [[Category:BorderConnect Software User Guide]]

Latest revision as of 15:19, 24 February 2026

🔖 This article is part of the BorderConnect Software User Guide

BorderConnect Software User Guide

The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.

Type: Documentation Hub Platform: Web Interface

Overview

BorderConnect Interface Example (Trailer Page)

The BorderConnect Software User Guide is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.

BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by 24/7 technical support.

Core Goal: To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.

Getting Started: Core Profiles

Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.

Required Profiles

  • Driver Profiles: Identification and FAST card data.
  • Truck Profiles: Tractor details, VINs, and plates.
  • Trailer Profiles: Trailer unit numbers and types.
  • Passenger Profiles: Details for co-drivers or passengers.

Management Features

Tools for managing your company's reference data.

ACI eManifest Software (Canada)

ACI Shipment Details Page

ACE Manifest Software (USA)

ACE Manifest Search Page

U.S. In-Bond Manager

U.S. In-Bond Dashboard

📂 Import & Automation Tools

Features for bulk data entry and automation.

Retrieved from "https://wiki.borderconnect.com/index.php?title=BorderConnect_Software_User_Guide&oldid=3642"