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{{#seo:
|title=eManifest Software User Guide & Manual {{!}} BorderConnect Support Wiki
|title_mode=replace
|keywords=BorderConnect user guide, eManifest software manual, ACE manifest tutorial, ACI eManifest guide, cross-border software help, US in-bond manager, truck profile setup, customs compliance software
|description=The central documentation hub for BorderConnect. Access complete workflow guides and tutorials for ACE Manifests, ACI eManifests, U.S. In-Bond filing, and profile management.
}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
<div class="bc-wrap">


== Introduction ==
<div class="bc-article-hero">
<h1>BorderConnect Software User Guide</h1>
<p>The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-book"></i> Type: Documentation Hub</span>
<span class="bc-article-pill"><i class="fas fa-laptop-code"></i> Platform: Web Interface</span>
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The '''BorderConnect Software User Guide''' focuses on the user interface and features of BorderConnect software. It helps customers familiarize themselves with using the software. [https://www.borderconnect.com BorderConnect's] eManifest software offers an extremely user-friendly web-based solution to comply with eManifest requirements, complete with [https://www.borderconnect.com/contact 24/7 technical support.]
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== Getting Started ==
<div style="flex: 3; min-width: 300px;">
<h2 style="margin-top: 0;">Overview</h2>[[File:Createtrailer1.png|360px|thumb|right|BorderConnect Interface Example (Trailer Page)]]
<p>The <strong>BorderConnect Software User Guide</strong> is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.</p>
<p>BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by [https://www.borderconnect.com/contact 24/7 technical support].</p>
<div class="bc-subtle" style="margin-top: 20px;">
<strong>Core Goal:</strong> To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.
</div>
</div>


[[File:Createtrailer1.png|thumb|400|right|Trailer Details Page]]
</div>
The first step is create profiles for any drivers, trucks and trailers that may be crossing the border. The information in these profiles will be used to complete mandatory fields on your manifests. It is recommended that you enter the profile information ahead of time to facilitate creating eManifests. Please refer to the individual sections for instructions on entering and maintaining:
</div>


*[[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Driver profiles]]
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Getting Started: Core Profiles</h2>
*[[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Passenger profiles]]
<p>Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.</p>
*[[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Truck profiles]]
*[[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Trailer profiles]]


== Administrative Features ==
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Once a user creates an account with BorderConnect, and are created as a "super-user" they will have access to company and administrative features. Those features and pages are listed below.
<div>
<h3>Required Profiles</h3>
<div class="bc-cleanlist">
* <strong>Driver Profiles:</strong> Identification and FAST card data.
* <strong>Truck Profiles:</strong> Tractor details, VINs, and plates.
* <strong>Trailer Profiles:</strong> Trailer unit numbers and types.
* <strong>Passenger Profiles:</strong> Details for co-drivers or passengers.
</div>
</div>


* [[Company_Details_Page|Company Details Page]]
<div>
* [[Company_Settings_Page|Company Settings Page]]
<h3>Profile Guides</h3>
* [[My_Account_Settings|My Account Settings Page]]
<div class="bc-cleanlist">
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Creating Driver Profiles]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Creating Truck Profiles]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Creating Trailer Profiles]]
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Creating Passenger Profiles]]
</div>
</div>
 
</div>
</div>


== Management Features ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Management Features</h2>
<p>Tools for managing your company's reference data.</p>


[[File:Adddriverpage1.png|thumb|400|right|Create a Driver Page]]
<div style="display: grid; grid-template-columns: 1fr 1fr; gap: 20px;">
The articles listed below include any other features or pages users would come across in the BorderConnect software.


'''Driver Management'''
<div class="bc-card">
<h3>👨‍✈️ Driver Management</h3>
<div class="bc-cleanlist">
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
</div>
</div>


'''Truck Management'''
<div class="bc-card">
<h3>🚛 Truck Management</h3>
<div class="bc-cleanlist">
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
</div>
</div>


'''Trailer Management'''
<div class="bc-card">
<h3>📦 Trailer Management</h3>
<div class="bc-cleanlist">
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
</div>
</div>


'''Passenger Management'''
<div class="bc-card">
* [[Add_Passenger_Page_(ACE_and_ACI_eManifest)|Add Passenger Page]]
<h3>⚙️ Admin Settings</h3>
* [[Passenger_Details_Page_(ACE_and_ACI_eManifest)|Passenger Details Page]]
<div class="bc-cleanlist">
* [[Passenger_Search_Page_(ACE_and_ACI_eManifest)|Passenger Search Page]]
* [[Company_Details_Page|Company Details Page]]
* [[Company_Settings_Page|Company Settings Page]]
* [[My_Account_Settings|My Account Settings Page]]
</div>
</div>


'''Other Management Features'''
</div>
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]


'''eManifest Sync Feature'''
</div> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACI eManifest Software (Canada)</h2>
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]
<div class="bc-card">
[[File:Acishipment3.png|thumb|right|400px||ACI Shipment Details Page]]
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== ACI Software User Guide ==
<div>
<h3>ACI Workflows</h3>
<div class="bc-cleanlist">
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest]]
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search]]
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment]]
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|CSA Importer Search]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACI_eManifest_Software_User_Guide_(CBSA)|CBSA Compliance Guide]]
</div>
</div>


[[File:Acishipment3.png|thumb|500|right|ACI Shipment details page]]
</div>
[[File:Csa1.png|thumb|500|right|ACI CSA Importer Search Page]]
</div>
The below articles focus on the different pages and features users will come across using BorderConnect ACI eManifest software. For core ACI eManifest articles visit the [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]


'''ACI eManifests'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACE Manifest Software (USA)</h2>
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest Page]]
<div class="bc-card">
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
<div class="bc-2col">
* [[Edit_ACI_eManifest_Page_(ACI_eManifest)|Edit ACI eManifest Page]]
[[File:Ace_search_page_1.png|thumb|left|400px|ACE Manifest Search Page]]
* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]]
<div>
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACI Lead Sheets]]
<h3>ACE Workflows</h3>
<div class="bc-cleanlist">
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest]]
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search]]
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating Lead Sheets]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACE_Manifest_Software_User_Guide_(CBP)|CBP Compliance Guide]]
</div>
</div>


'''ACI Shipments'''
</div>
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment Page]]
</div>
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search Page]]
* [[Edit_ACI_Shipment_Page_(ACI_eManifest)|Edit ACI Shipment Page]]
* [[ACI_Shipment_Details_Page_(ACI_eManifest)|ACI Shipment Details Page]]
* [[Add/Edit_Commodity_for_ACI_Shipment_Page_(ACI_eManifest)|Add/Edit Commodity for ACI Shipment Page]]


'''ACI Notices'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">U.S. In-Bond Manager</h2>
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[[File:In-bond-dashboard.png|thumb|right|400px|U.S. In-Bond Dashboard]]
<div class="bc-2col">


'''ACI Data Management'''
<div>
* [[ACI_Shipper/Consignee_Search_Page_(ACI_eManifest)|ACI Shipper/Consignee Search Page]]
<h3>QP & WP Workflows</h3>
* [[ACI_Commodity_Description_Search_Page_(ACI_eManifest)|ACI Commodity Description Search Page]]
<div class="bc-cleanlist">
* [[ACI_Hazardous_Goods_Search_Page_(ACI_eManifest)|ACI Hazardous Goods Search Page]]
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|ACI CSA Importer Search Page]]
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond]]
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive In-Bond (WP)]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export In-Bond (WP)]]
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|Status Notifications]]
</div>
</div>


== ACE Software User Guide ==
</div>
</div>


[[File:Ace_search_page_1.png|thumb|400|right|ACE Manifest Search Page]]
<div class="bc-card" style="margin-top: 30px;">
The below articles focus on the different pages and features users will come across using BorderConnect ACE Manifest software. For core ACE Manifest articles, visit [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
<h3>📂 Import & Automation Tools</h3>
 
<p>Features for bulk data entry and automation.</p>
'''ACE Manifests'''
<div class="bc-cleanlist">
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest Page]]
* [[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard]]
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]
* [[Edit_ACE_Manifest_Page_(ACE_Manifest)|Edit ACE Manifest Page]]
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]
* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]]
</div>
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACE Manifest Lead Sheets]]
</div>
 
'''ACE Shipments'''
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment Page]]
* [[ACE_Shipment_Search_Page_(ACE_Manifest)|ACE Shipment Search Page]]
* [[Edit_ACE_Shipment_Page_(ACE_Manifest)|Edit ACE Shipment Page]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details Page]]
* [[ACE_Commodity_Details_Page_(ACE_Manifest)|ACE Commodity Details Page]]
* [[Add/Edit_Commodity_for_ACE_Shipment_Page_(ACE_Manifest)|Add/Edit Commodity for ACE Shipment Page]]
 
'''ACE Data Management'''
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|ACE In-Bond Sequences]]
 
== U.S. In-Bond Manager Software User Guide ==
 
[[File:In-bond-dashboard.png|thumb|400|right|U.S. In-Bond Dashboard Page]]
The below articles focus on the different pages and features users will come across using BorderConnect U.S. In-Bond Manager software. For core U.S. In-Bond Manager articles, visit [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
 
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard Page]]
 
'''QP In-Bonds'''
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond Page]]
* [[Start_New_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Start New QP Bill of Lading Page]]
* [[Add_New_Commodity_to_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Add New Commodity to QP Bill of Lading Page]]
* [[QP_In-Bond_Details_for_In-Bond_Page_(U.S._In-Bond_Manager)|QP In-Bond Details for In-Bond Page]]
* [[QP_In-Bond_Search_Page_(U.S._In-Bond_Manager)|QP In-Bond Search Page]]
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|In-Bond Status Notifications Page]]
* [[In-Bond_Status_Notification_Details_Page_(U.S._In-Bond_Manager)|In-Bond Status Notification Details Page]]
 
'''Data Management'''
* [[QP_Importing_Carriers_Search_Page_(U.S._In-Bond_Manager)|QP Importing Carriers Search Page]]
* [[QP_Shippers_and_Consignees_Search_Page_(U.S._In-Bond_Manager)|QP Shippers and Consignees Search Page]]
* [[Bonded_Carrier_ID_Numbers_Search_Page_(U.S._In-Bond_Manager)|Bonded Carrier ID Numbers Search Page]]
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|In-Bond Sequences Page]]
* [[QP_Subscribed_Carrier_Codes_Page_(U.S._In-Bond_Manager)|QP Subscribed Carrier Codes Search Page]]
* [[QP_Commodity_Descriptions_Search_Page_(U.S._In-Bond_Manager)|QP Commodity Descriptions Search Page]]
 
'''Status Queries'''
* [[Search_In-Bond_Status_Queries_Page_(U.S._In-Bond_Manager)|Search In-Bond Status Queries Page]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Send In-Bond Status Query Page]]
* [[Search_Carrier_Code_Queries_Page_(U.S._In-Bond_Manager)|Search Carrier Code Queries Page]]
 
'''WP Send Requests'''
* [[WP_Send_Request_Search_Page_(U.S._In-Bond_Manager)|WP Send Request Search Page]]
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive Entire In-Bond Page]]
* [[Arrive_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Arrive Bill of Lading Page]]
* [[Arrive_Container_Page_(U.S._In-Bond_Manager)|Arrive Container Page]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export Entire In-Bond Page]]
* [[Export_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Export Bill of Lading Page]]
* [[Export_Container_Page_(U.S._In-Bond_Manager)|Export Container Page]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Send In-Bond Port Diversion Page]]
* [[Send_In-Bond_Transfer_of_Liability_Page_(U.S._In-Bond_Manager)|Send Transfer of Liability Page]]


[[Category:BorderConnect Software User Guide]]
</div> [[Category:BorderConnect Software User Guide]]

Latest revision as of 15:19, 24 February 2026

🔖 This article is part of the BorderConnect Software User Guide

BorderConnect Software User Guide

The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.

Type: Documentation Hub Platform: Web Interface

Overview

BorderConnect Interface Example (Trailer Page)

The BorderConnect Software User Guide is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.

BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by 24/7 technical support.

Core Goal: To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.

Getting Started: Core Profiles

Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.

Required Profiles

  • Driver Profiles: Identification and FAST card data.
  • Truck Profiles: Tractor details, VINs, and plates.
  • Trailer Profiles: Trailer unit numbers and types.
  • Passenger Profiles: Details for co-drivers or passengers.

Management Features

Tools for managing your company's reference data.

ACI eManifest Software (Canada)

ACI Shipment Details Page

ACE Manifest Software (USA)

ACE Manifest Search Page

U.S. In-Bond Manager

U.S. In-Bond Dashboard

📂 Import & Automation Tools

Features for bulk data entry and automation.

Retrieved from "https://wiki.borderconnect.com/index.php?title=BorderConnect_Software_User_Guide&oldid=3642"