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{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
<div class="bc-wrap">


[[File:Createtrailer1.png|thumb|400|right|Trailer Details Page]]
<div class="bc-article-hero">
<h1>BorderConnect Software User Guide</h1>
<p>The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-book"></i> Type: Documentation Hub</span>
<span class="bc-article-pill"><i class="fas fa-laptop-code"></i> Platform: Web Interface</span>
</div>
</div>


The '''BorderConnect Software User Guide''' provides an overview of the features, pages, and workflows available within the BorderConnect platform. 
<div class="bc-card">
It is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting using BorderConnect’s web-based eManifest solutions.
<div style="display: flex; flex-wrap: wrap; gap: 40px; align-items: center;">


BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by [[https://www.borderconnect.com/contact 24/7 technical support]].
<div style="flex: 3; min-width: 300px;">
<h2 style="margin-top: 0;">Overview</h2>
<p>The <strong>BorderConnect Software User Guide</strong> is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.</p>
<p>BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by [https://www.borderconnect.com/contact 24/7 technical support].</p>
<div class="bc-subtle" style="margin-top: 20px;">
<strong>Core Goal:</strong> To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.
</div>
</div>


== Getting Started with BorderConnect ==
<div style="flex: 2; min-width: 250px; text-align: center;">
[[File:Createtrailer1.png|thumb|center|350px|BorderConnect Interface Example (Trailer Page)]]
</div>


Before creating your first eManifest, you should set up core profiles used throughout the system. 
</div>
Profile information is reused across manifests and shipments to reduce data entry and ensure accuracy.
</div>


=== Required Profiles ===
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Getting Started: Core Profiles</h2>
<p>Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.</p>


{| class="wikitable"
<div class="bc-card">
! Profile Type !! Purpose
<div class="bc-2col">
|-
| Driver Profiles || Identify drivers crossing the border
|-
| Passenger Profiles || Record passengers accompanying drivers
|-
| Truck Profiles || Store tractor details for conveyances
|-
| Trailer Profiles || Store trailer details used on manifests
|}


It is strongly recommended that profiles be created and maintained '''in advance''' to streamline manifest creation.
<div>
<h3>Required Profiles</h3>
<div class="bc-cleanlist">
* <strong>Driver Profiles:</strong> Identification and FAST card data.
* <strong>Truck Profiles:</strong> Tractor details, VINs, and plates.
* <strong>Trailer Profiles:</strong> Trailer unit numbers and types.
* <strong>Passenger Profiles:</strong> Details for co-drivers or passengers.
</div>
</div>


* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Driver Profiles]]
<div>
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Passenger Profiles]]
<h3>Profile Guides</h3>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Truck Profiles]]
<div class="bc-cleanlist">
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Creating and Maintaining Trailer Profiles]]
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Creating Driver Profiles]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Creating Truck Profiles]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Creating Trailer Profiles]]
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Creating Passenger Profiles]]
</div>
</div>


----
</div>
</div>


== Administrative Features ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Management Features</h2>
<p>Tools for managing your company's reference data.</p>


Users created as '''Super Users''' have access to company-level and administrative configuration pages.
<div style="display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 20px;">


{| class="wikitable"
<div class="bc-card">
! Page !! Description
<h3>👨‍✈️ Driver Management</h3>
|-
<div class="bc-cleanlist">
| Company Details Page || Manage company identification and contact details
|-
| Company Settings Page || Configure software and reporting preferences
|-
| My Account Settings Page || Manage individual user account settings
|}
 
* [[Company_Details_Page|Company Details Page]]
* [[Company_Settings_Page|Company Settings Page]]
* [[My_Account_Settings|My Account Settings Page]]
 
----
 
== Management Features ==
 
[[File:Adddriverpage1.png|thumb|400|right|Create a Driver Page]]
 
These features allow users to manage reference data used throughout BorderConnect.
 
=== Driver Management ===
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Add_New_Driver_Page_(ACE_and_ACI_eManifest)|Add New Driver Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Search_Page_(ACE_and_ACI_eManifest)|Driver Search Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
* [[Driver_Details_Page_(ACE_and_ACI_eManifest)|Driver Details Page]]
</div>
</div>


=== Truck Management ===
<div class="bc-card">
<h3>🚛 Truck Management</h3>
<div class="bc-cleanlist">
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Add Truck Page (ACE and ACI eManifest)|Add Truck Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Search_Page_(ACE_and_ACI_eManifest)|Truck Search Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
* [[Truck_Details_Page_(ACE_and_ACI_eManifest)|Truck Details Page]]
</div>
</div>


=== Trailer Management ===
<div class="bc-card">
<h3>📦 Trailer Management</h3>
<div class="bc-cleanlist">
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Add_Trailer_Page_(ACE_and_ACI_eManifest)|Add Trailer Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Search_Page_(ACE_and_ACI_eManifest)|Trailer Search Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
* [[Trailer_Details_Page_(ACE_and_ACI_eManifest)|Trailer Details Page]]
</div>
</div>


=== Passenger Management ===
<div class="bc-card">
* [[Add_Passenger_Page_(ACE_and_ACI_eManifest)|Add Passenger Page]]
<h3>⚙️ Admin Settings</h3>
* [[Passenger_Search_Page_(ACE_and_ACI_eManifest)|Passenger Search Page]]
<div class="bc-cleanlist">
* [[Passenger_Details_Page_(ACE_and_ACI_eManifest)|Passenger Details Page]]
* [[Company_Details_Page|Company Details Page]]
 
* [[Company_Settings_Page|Company Settings Page]]
----
* [[My_Account_Settings|My Account Settings Page]]
 
</div>
== File Import and Automation ==
</div>
 
These tools support bulk data entry and automation.


* [[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard]]
</div> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACI eManifest Software (Canada)</h2>
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]
<div class="bc-card">
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]
<div class="bc-2col">


----
<div>
<h3>ACI Workflows</h3>
<div class="bc-cleanlist">
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest]]
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search]]
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment]]
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|CSA Importer Search]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACI_eManifest_Software_User_Guide_(CBSA)|CBSA Compliance Guide]]
</div>
</div>


== ACI Software User Guide ==
<div style="text-align: center;">
[[File:Acishipment3.png|thumb|center|350px|ACI Shipment Details Page]]
</div>


[[File:Acishipment3.png|thumb|500|right|ACI Shipment Details Page]]
</div>
[[File:Csa1.png|thumb|500|right|ACI CSA Importer Search Page]]
</div>


The following articles cover pages and workflows specific to BorderConnect’s ACI eManifest software. 
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">ACE Manifest Software (USA)</h2>
For CBSA-focused content, see the [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]].
<div class="bc-card">
<div class="bc-2col">


=== ACI eManifests ===
<div style="text-align: center;">
* [[Start_New_ACI_eManifest_Page_(ACI_eManifest)|Start New ACI eManifest Page]]
[[File:Ace_search_page_1.png|thumb|center|350px|ACE Manifest Search Page]]
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
</div>
* [[Edit_ACI_eManifest_Page_(ACI_eManifest)|Edit ACI eManifest Page]]
* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACI Lead Sheets]]


=== ACI Shipments ===
<div>
* [[Start_New_ACI_Shipment_Page_(ACI_eManifest)|Start New ACI Shipment Page]]
<h3>ACE Workflows</h3>
* [[ACI_Shipment_Search_Page_(ACI_eManifest)|ACI Shipment Search Page]]
<div class="bc-cleanlist">
* [[Edit_ACI_Shipment_Page_(ACI_eManifest)|Edit ACI Shipment Page]]
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest]]
* [[ACI_Shipment_Details_Page_(ACI_eManifest)|ACI Shipment Details Page]]
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search]]
* [[Add/Edit_Commodity_for_ACI_Shipment_Page_(ACI_eManifest)|Add/Edit Commodity for ACI Shipment Page]]
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating Lead Sheets]]
</div>
<div class="bc-subtle" style="margin-top: 15px;">
See also: [[ACE_Manifest_Software_User_Guide_(CBP)|CBP Compliance Guide]]
</div>
</div>


=== ACI Data Management ===
</div>
* [[ACI_Shipper/Consignee_Search_Page_(ACI_eManifest)|ACI Shipper/Consignee Search Page]]
</div>
* [[ACI_Commodity_Description_Search_Page_(ACI_eManifest)|ACI Commodity Description Search Page]]
* [[ACI_Hazardous_Goods_Search_Page_(ACI_eManifest)|ACI Hazardous Goods Search Page]]
* [[ACI_CSA_Importer_Search_Page_(ACI_eManifest)|ACI CSA Importer Search Page]]


----
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">U.S. In-Bond Manager</h2>
<div class="bc-card">
<div class="bc-2col">


== ACE Software User Guide ==
<div>
<h3>QP & WP Workflows</h3>
<div class="bc-cleanlist">
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard]]
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond]]
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive In-Bond (WP)]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export In-Bond (WP)]]
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|Status Notifications]]
</div>
</div>


[[File:Ace_search_page_1.png|thumb|400|right|ACE Manifest Search Page]]
<div style="text-align: center;">
[[File:In-bond-dashboard.png|thumb|center|350px|U.S. In-Bond Dashboard]]
</div>


These articles focus on BorderConnect’s ACE Manifest functionality. 
</div>
For CBP-focused guidance, see the [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]].
</div>


=== ACE Manifests ===
<div class="bc-card" style="margin-top: 30px;">
* [[Start_New_ACE_Manifest_Page_(ACE_Manifest)|Start New ACE Manifest Page]]
<h3>📂 Import & Automation Tools</h3>
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
<p>Features for bulk data entry and automation.</p>
* [[Edit_ACE_Manifest_Page_(ACE_Manifest)|Edit ACE Manifest Page]]
<div class="bc-cleanlist">
* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]]
* [[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACE Lead Sheets]]
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]
 
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]
=== ACE Shipments ===
</div>
* [[Start_New_ACE_Shipment_Page_(ACE_Manifest)|Start New ACE Shipment Page]]
</div>
* [[ACE_Shipment_Search_Page_(ACE_Manifest)|ACE Shipment Search Page]]
* [[Edit_ACE_Shipment_Page_(ACE_Manifest)|Edit ACE Shipment Page]]
* [[ACE_Shipment_Details_Page_(ACE_Manifest)|ACE Shipment Details Page]]
* [[ACE_Commodity_Details_Page_(ACE_Manifest)|ACE Commodity Details Page]]
* [[Add/Edit_Commodity_for_ACE_Shipment_Page_(ACE_Manifest)|Add/Edit Commodity for ACE Shipment Page]]
 
----
 
== U.S. In-Bond Manager Software User Guide ==
 
[[File:In-bond-dashboard.png|thumb|400|right|U.S. In-Bond Dashboard Page]]
 
These articles cover BorderConnect’s U.S. In-Bond Manager functionality. 
For CBP-specific guidance, see the [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]].
 
* [[In-Bond_Dashboard_(U.S._In-Bond_Manager)|In-Bond Dashboard Page]]
 
=== QP In-Bonds ===
* [[Start_New_QP_In-Bond_Page_(U.S._In-Bond_Manager)|Start New QP In-Bond Page]]
* [[Start_New_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Start New QP Bill of Lading Page]]
* [[Add_New_Commodity_to_QP_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Add New Commodity to QP Bill of Lading Page]]
* [[QP_In-Bond_Details_for_In-Bond_Page_(U.S._In-Bond_Manager)|QP In-Bond Details Page]]
* [[QP_In-Bond_Search_Page_(U.S._In-Bond_Manager)|QP In-Bond Search Page]]
 
=== Status Queries & Messaging ===
* [[In-Bond_Status_Notifications_Page_(U.S._In-Bond_Manager)|In-Bond Status Notifications Page]]
* [[In-Bond_Status_Notification_Details_Page_(U.S._In-Bond_Manager)|In-Bond Status Notification Details Page]]
* [[Search_In-Bond_Status_Queries_Page_(U.S._In-Bond_Manager)|Search In-Bond Status Queries Page]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Send In-Bond Status Query Page]]
 
=== WP Send Requests ===
* [[Arrive_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Arrive Entire In-Bond]]
* [[Arrive_Bill_of_Lading_Page_(U.S._In-Bond_Manager)|Arrive Bill of Lading]]
* [[Export_Entire_In-Bond_Page_(U.S._In-Bond_Manager)|Export Entire In-Bond]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Send In-Bond Port Diversion]]
* [[Send_In-Bond_Transfer_of_Liability_Page_(U.S._In-Bond_Manager)|Send Transfer of Liability]]


[[Category:BorderConnect Software User Guide]]
</div> [[Category:BorderConnect Software User Guide]]

Revision as of 17:50, 4 February 2026

🔖 This article is part of the BorderConnect Software User Guide

BorderConnect Software User Guide

The central hub for all feature documentation, page breakdowns, and workflow guides within the BorderConnect platform.

Type: Documentation Hub Platform: Web Interface

Overview

The BorderConnect Software User Guide is designed to help users quickly become familiar with the software and efficiently complete cross-border reporting.

BorderConnect offers a user-friendly interface for complying with Canadian and U.S. eManifest requirements, supported by 24/7 technical support.

Core Goal: To streamline the creation, transmission, and monitoring of ACI, ACE, and In-Bond filings.

BorderConnect Interface Example (Trailer Page)

Getting Started: Core Profiles

Before creating your first eManifest, you must set up the core profiles used throughout the system. This data is reused across shipments to reduce entry time.

Required Profiles

  • Driver Profiles: Identification and FAST card data.
  • Truck Profiles: Tractor details, VINs, and plates.
  • Trailer Profiles: Trailer unit numbers and types.
  • Passenger Profiles: Details for co-drivers or passengers.

Management Features

Tools for managing your company's reference data.

ACI eManifest Software (Canada)

ACI Shipment Details Page

ACE Manifest Software (USA)

ACE Manifest Search Page

U.S. In-Bond Manager

U.S. In-Bond Dashboard

📂 Import & Automation Tools

Features for bulk data entry and automation.

Retrieved from "https://wiki.borderconnect.com/index.php?title=BorderConnect_Software_User_Guide&oldid=2884"