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ACI eManifest Details Page (ACI eManifest)

From BorderConnect Wiki
This article is part of the BorderConnect Software User Guide
ACI eManifest Details page.

The ACI eManifest Details Page is the main page for an ACI eManifest in BorderConnect ACI eManifest software. It gives users a complete overview of the manifest, provides access to related equipment and shipment sections, and allows users to make changes or transmit information to Canada Border Services Agency (CBSA).

Use this page whenever you need to review manifest information, verify the current status, troubleshoot CBSA responses, or make changes to the manifest.

The ACI eManifest Details Page can be accessed in the following ways:

  • Automatically after saving a new ACI eManifest, unless Save and Start New Shipment is selected.
  • By using the Back to ACI eManifest button on the ACI Shipment Details Page for a shipment attached to the manifest.
  • By using the Back to ACI eManifest link for the most recently viewed manifest.
  • From the ACI eManifest Search Page by clicking View on an ACI eManifest search result.


Main Function Buttons

The main function buttons are located near the top of the page. They provide access to common manifest actions, documentation, exporting, and tracking.

ACI eManifest Details page main function buttons.
Button Purpose
Edit Opens the Edit ACI eManifest Page to change the Trip Number, First Canadian Port of Entry, Sub Location / Warehouse, or ETA. After saving, the user returns to the ACI eManifest Details Page.
Export Exports and downloads eManifest data in JSON format. JSON includes trip and shipment details. JSON (with history) includes trip and shipment data plus timestamps for submissions and responses.
Print Generates an ACI eManifest Driver's Copy in PDF format. The menu lets the user choose either a Standard Driver's Copy or Detailed Driver's Copy.
Fax Sends an ACI eManifest Driver's Copy by fax. The user chooses Standard or Detailed, enters the fax number, and may add a subject for the fax header. The area code is always required.
Email Sends an ACI eManifest Driver's Copy by email as a PDF attachment. The user can enter the recipient email address, subject, email body, and optionally change the From email address.
Track Tracks the manifest by email and system notification. The user receives an email when new CBSA responses arrive, including arrival and release responses. A link to the tracked manifest appears under the menu bar and shows three red exclamation marks when a new response is received.

The Track menu also allows tracking with a note. The note helps the user remember why the manifest is being tracked. The same button can later be used to untrack the eManifest.

Details / History Window

Details and History window on the ACI eManifest Details Page.

The Details / History window is located directly under the main function buttons and is used to understand the current state of the manifest.

Section Information shown
Details Displays information such as Trip Number, Port of Entry, Estimated Arrival Date, Sublocation / Warehouse, Current Status, when the manifest was created, who created it, when it was last edited, and who edited it.
History Displays a complete history for the manifest and attached shipments, including when they were started, major changes, transmissions to CBSA, and CBSA responses.

The History section is the main place to:

  • Determine whether the One Hour Prior Notice Requirement has been met. The hour begins once CBSA has accepted both the ACI eManifest and the customs broker's entry for PARS shipments on the manifest. If the manifest was cancelled and resubmitted, or changed, only the most recent accept message applies.
  • Review CBSA rejects and identify what needs to be corrected.
  • See when the truck arrived at the border.
  • Track major changes made to the manifest.

For readability, similar status messages that occur at the same time are grouped together. Use Detailed under Change View to see the full set of messages. Use Filter View to show messages for the manifest or for individual shipments. In most cases, the default View All option is the most useful.

Truck Section

Truck section on the ACI eManifest Details Page.

The Truck section is below the Details / History window. It shows the truck currently listed on the manifest and provides options to assign, change, remove, or review the truck. Truck information is mandatory on an ACI eManifest.

Action Result
Add Truck Opens a screen where a truck can be selected, with options to set a cargo exemption or add seal numbers. This button only appears when no truck is assigned. Quick Assign Truck is usually faster.
Quick Assign Truck Assigns an existing truck by unit number or license plate. A new truck cannot be created from this field. This option only appears when no truck is assigned.
Remove Truck from eManifest Removes the current truck from the manifest. Any seal numbers listed on the truck are also removed from the manifest.
Set Cargo Exemption Marks exempt cargo loaded on the truck. Menu options include LVS, Flying Truck, IIT, and Mail. For these shipment types, no shipment is required on the manifest, but the cargo exemption must be set. If there is a trailer on the manifest, set the cargo exemption on the trailer instead.
View Opens the truck details page with options to change or remove the truck, edit or view the Truck Profile, create seal numbers, or return to the manifest.
Change Opens a screen to select a different truck and optionally set a cargo exemption or add seal numbers. It may be faster to remove the truck and quick assign a new one.
Remove Removes the current truck from the manifest. Any seal numbers listed on the truck are also removed from the manifest.
Add Seal Opens a separate screen to enter a seal number for the truck. Additional seals can be added from the Create Seal Numbers screen.
Validation Warnings Displays a red warning with a yellow caution sign when the Truck Profile is not fully set up for ACI eManifest use. Correct the Truck Profile before returning to the manifest.

Trailer Section

Trailer section on the ACI eManifest Details Page.

The Trailer section is below the Truck section. It lists trailers assigned to the manifest and provides options to add, change, remove, or review trailers. Trailer information is mandatory if a trailer is being used.

Action Result
Add Trailer Adds a trailer to the manifest. This can be used multiple times for multiple trailers, such as double-drop trailers. The selection screen also allows cargo exemptions or seal numbers. Quick Assign Trailer is usually faster.
Quick Assign Trailer Assigns an existing trailer by unit number or license plate. A new trailer cannot be created from this field. It can be used multiple times for multiple trailers.
Set Cargo Exemption Marks exempt cargo loaded on the trailer or trailers. Menu options include LVS, Flying Truck, IIT, and Mail. The exemption can be removed later using the Remove Cargo Exemption Code link.
View Opens a trailer details page with options to change or remove the trailer, edit or view the Trailer Profile, create seal numbers, or return to the manifest.
Change Changes a trailer currently listed on the manifest. The screen also allows cargo exemptions or seal numbers. It may be faster to remove the trailer and quick assign a new one.
Remove Removes a trailer from the manifest.
Add Seal Opens a separate screen to enter a seal number for the trailer. Additional seals can be added from the Create Seal Numbers screen.

Driver / Passenger Section

Driver / Passenger section on the ACI eManifest Details Page.

The Driver / Passenger section is below the Trailer section. It lists drivers and passengers assigned to the manifest. Driver and passenger information is optional on ACI eManifests and is not transmitted to CBSA; it is for user reference only.

Action Result
Assign Driver to ACI eManifest Adds a driver to the manifest. It can be used multiple times for team drivers. Quick Assign Driver is usually faster.
Assign Passenger Adds a passenger to the manifest. It can be used multiple times. If the Passenger Profile has not been created, the user can create it from this screen.
Quick Assign Driver Assigns an existing driver by name or driver number. A new driver cannot be created from this field.
View Opens the Driver Details Page or Passenger Details Page.
Change Changes a driver or passenger currently listed on the manifest. It may be faster to remove the driver or passenger and assign a new one.
Remove Removes a driver or passenger from the manifest.

Shipment Section

Shipment section on the ACI eManifest Details Page.

The Shipment section is below the Driver / Passenger section. It lists shipments attached to the manifest and provides options to add, remove, review, and manage shipment status. All shipments aboard must be reported on one ACI eManifest.

Action Result
Create New Shipment Opens the Start New ACI Shipment Page. A shipment created this way is automatically attached to the manifest. Use this only when the shipment has not already been created in BorderConnect.
Send to CBSA Sends a Status Query using RNS to gather the most current information for Cargo Control Numbers on the ACI eManifest.
Set Shipment Status Corrects the Current Status of all shipments on the manifest when one or more are believed to be incorrect. This should rarely be used because statuses normally update automatically from CBSA responses. This button does not make changes in the CBSA system. For example, setting a shipment to Cancelled does not cancel it with CBSA; a cancel request must be used instead.
Quick Assign Shipment Attaches an unassociated shipment to the manifest by Cargo Control Number. This can only be used when the shipment already exists and is not currently attached to another manifest.
View Opens the ACI Shipment Details Page to review or edit a shipment.
Detach Removes a shipment from the manifest. The shipment remains in BorderConnect as an unassociated shipment so it can be reassigned later.

The Set Shipment Status menu displays available ACI shipment statuses. After a status is selected, the user must confirm the selection before the status is updated for all shipments on the manifest.

Hidden Sections

Show All on the ACI eManifest Details Page.

Many less commonly used sections of the ACI eManifest Details Page are hidden by default. Click Show All to reveal them.

Hidden sections include:

  • Container Section
  • Documents Section
  • Comments
  • Verifications
  • EDI History
  • Changelog History

These sections can also be revealed from the Trip Details Preferences section of the My Account Settings Page.

Container Section

Container section on the ACI eManifest Details Page.

The Container section is usually hidden by default and is located below the Shipment section. It lists containers assigned to the manifest and provides options to add, edit, remove, or add seals. Container information is mandatory if containers are being used.

Action Result
Add Container Adds a container to the manifest. It can be used multiple times for multiple containers. The screen allows the Container Number to be entered and includes options to set a cargo exemption or add seal numbers.
Set Cargo Exemption Marks exempt cargo loaded on the container or containers. Menu options include LVS, Flying Truck, IIT, and Mail. The exemption can be removed later using the Remove Cargo Exemption Code link.
Edit Changes a container currently listed on the manifest. The screen allows the Container Number to be changed and includes options to set a cargo exemption or add seal numbers.
Remove Removes a container from the manifest.
Add Seal Opens a separate screen to enter a seal number for the container.

Comment Section

Comment section on the ACI eManifest Details Page.

The Comment section is below the Container section near the bottom of the page. Comments are not transmitted to CBSA; they are for user reference only. Comments are useful for recording unusual situations, communicating context to other users, and retaining information for audit purposes.

Action Result
Add Comment Opens a screen where the comment can be typed. Clicking Save adds the comment and returns to the ACI eManifest Details Page.
Edit Opens a screen where an existing comment can be edited. Clicking Save updates the comment and returns to the ACI eManifest Details Page.
Delete Removes a comment from the manifest.