ACI eManifest Details Page (ACI eManifest)

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Disambig1.pngThis article is part of the BorderConnect Software User Guide.


The ACI eManifest Details Page is the main page of the manifest. It gives a complete overview of all the information on the manifest, as well as the ability to make changes to the manifest and to transmit it to CBSA. This page should be referred back to whenever there is a need to review information on the manifest, to verify the current status of the manifest, or to make changes to the manifest.

The ACI eManifest Details Page can be accessed in the following ways:

  • This page will come up automatically upon saving a new ACI eManifest. (provided the 'Save and Start New Shipment' option is not selected)
  • By using the 'Back to ACI eManifest' button on the ACI Shipment Details Page of a shipment that is attached to the manifest.
  • By using the 'Back to ACI eManifest' link that is created to allow easy return to the most recently viewed manifest.
  • From the ACI eManifest Search Page by clicking 'View' on the ACI eManifest search result.

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The main function buttons are located near the top of the page. They allow access to some of the most important functions on the manifest, most of which would commonly by used only when the manifest has been completed.

Edit Button
Used to change the Trip Number, First Canadian Port of Entry, Sub Location/Warehouse, or ETA of the manifest. It brings the user to the Edit ACI eManifest Page to allow these changes to be made. Upon making the changes and clicking 'Save' the user is returned back to the ACI eManifest Details Page.
Print Button
Used to generate an ACI eManifest Driver's Copy in pdf format. Moving the mouse over this button displays the choice between the Standard Driver's Copy and the Detailed Driver's Copy. Either can be selected depending on user preference. Once the selection is made, the driver's copy will open on the user's computer.
Fax Button
Used to send an ACI eManifest Driver's Copy via fax. Moving the mouse over this button displays the choice between faxing the Standard Driver's Copy and the Detailed Driver's Copy. Once the selection is made the user will be prompted to enter the fax number to send the copy to, as well as given the option to include a subject that will appear in the header of the fax. Once these are entered, clicking 'Send' will send the fax and return the user to the ACI eManifest Details Page. Please note that the area code is always required regardless of where the fax is being sent.
Email Button
Used to send an ACI eManifest Driver's Copy via email. Moving the mouse over this button displays the choice between emailing the Standard Driver's Copy and the Detailed Driver's Copy. Once the selection is made the user will be prompted to enter the email address to send the copy to, as well as given the option to include a subject and email body. The user can also change the 'From' email address if desired. Once these are entered, clicking 'Send' will send the email with the driver's copy as a pdf attachment, and return the user to the ACI eManifest Details Page.
Send to CBSA Button
Used to transmit ACI eManifest data to CBSA. Moving the mouse over this button displays the following choices:
  • Send Trip and Shipments: Transmits the manifest and all attached shipments to CBSA. Should only be used for a manifest not currently on file with CBSA. ie a draft or cancelled manifest.
  • Change Trip and Shipments: Transmits a change request for the manifest and all attached shipments to CBSA. Used when a manifest that is already on file needs to be updated, or in correcting a rejected manifest. Can only be used prior to manifest being arrived by CBSA. after that, an amend is required instead.
  • Amend Trip and Shipments (Use After Arrival): Transmits an amend request for the manifest and all attached shipments to CBSA. Used when a manifest that is arrived at the border needs to be updated. Can only be used once the manifest is arrived by CBSA. Before that, a change request is required instead. All amendment requests will the require the user to specify the reason for the amendment.
  • Cancel Trip and Shipments: Transmits a request to cancel the manifest and all attached shipments to CBSA. Used when a manifest that is already on file needs to be cancelled in order to allow changes to the trip number or cargo control numbers, or simply because the freight is no longer expected to cross the border.
  • Send Trip Only (Shipments already on file or empty): Transmits the manifest to CBSA. used when there are no shipments on the manifest, or when the attached shipments are already on file with CBSA.
  • Change Trip Only (Shipments will not be changed. If adding shipment, it must be on file): Transmits a change request for the manifest. Used when the changes that need to be processed are on the manifest portion only, when adding or removing a shipment from a manifest, or in correcting a rejected manifest. Can only be used prior to manifest being arrived by CBSA. After that, an amend is required instead.
  • Amend Trip Only (Shipments will not be amended): Transmits an amend request for the manifest. Used when a manifest that is arrived at the border needs to be updated with changes to the manifest portion only. Can only be used once the manifest is arrived by CBSA. Before that, a change request is required instead. All amendment requests will the require the user to specify the reason for the amendment.
  • Cancel Trip Only: Transmits a request to cancel the manifest to CBSA. Used when a manifset that is already on file needs to be cancelled in order to allow changes to the trip number, or simply because the freight is no longer expected to cross the border.
Once the selection is made the user will be asked to confirm the transmission, and the request will be sent to CBSA. If there were any errors on the manifest to prevent the transmission, the user would be notified at this time.
Set Status Button
Used to correct the Current Status of the manifest when it is believed to be incorrect. Because the system updates the Current Status automatically based on CBSA responses, this feature should seldom if ever be used. Please note the Set Status Button cannot be used to make changes to a manifest in the CBSA system. eg. setting the status to Cancelled will not cancel a manifest with CBSA. A cancel request would be used instead.
Moving the mouse over this button displays the choice between all available statuses for an ACI eManifest. Once the selection is made the user will be asked to confirm the selection, and the Current Status will be updated.
Track Button
Used to keep track of a manifest via email and system notification. When tracking a manifest, the user will receive an email every time there is a new CBSA response for that manifest, including arrival and release responses. There will also be a link to that manifest displayed just under the menu bar to allow the user easy access to return to the manifest, and this link will show 3 red exclamation marks when the manifest has received a new response.
Moving the mouse over this button displays the choice between tracking the manifest and tracking the manifest with a note. Tracking with a note will allow the user to enter a comment intended to help the user remember why the manifest is being tracked. Once the manifest is tracked the user can stop tracking it using this same button, and selecting untrack eManifest.

Main Function Buttons

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Details / History Window

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The Details/History Window is located directly under the Main Function Buttons. It is designed to give the user information about the status of the manifest. It is divided into two sections:

Details
Displays information about the manifest including the Trip Number, Port of Entry, Estimated Arrival Date, Sublocation/Warehouse, Current Status, when the manifest was created and the user that created it, and when the manifest was last edited and the user that edited it.
History
Displays a complete history for the manifest and all attached shipments, including when the manifest and shipments were started, major changes that were made, what was sent to CBSA, and CBSA responses. Together with Current Status, this section is crucial to understanding the state of the manifest. The History Section is the only place where the user can:
  • Determine if the One Hour Prior Notice Requirement has been met. The hour begins once CBSA has accepted both the ACI eManifest and the customs broker's entry for the PARS shipments on the manifest. The user can determine when the manifest was accepted by looking in the history for the CBSA Response accepting the manifest. Please note that if the manifest was cancelled and resubmitted, or if it was changed, only the most recent accept message will apply to the hour notification requirement.
  • See a CBSA Reject. When Customs rejects a manifest the reason for the reject will be displayed here, allowing the user to determine what action needs to be taken to correct it.
  • See when the truck arrived at the border. A message will be received when the truck arrives at the border regardless of whether it is released immediately or held for inspection.
  • Track changes made to the manifest. While other areas of the system will display current information, the history will record major changes made to the manifest, which could be crucial to understanding its progression.
For ease of reading similar status messages that occur simultaneously will be grouped together, but the user can see the full set of messages by clicking 'Detailed' under 'Change View'. The user also has the option to only view the history/status messages for the manifest or for individual shipments on the manifest by using the drop down menu under 'Filter View', though in most case the default 'View All' is the most useful selection.

Truck Section

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The Truck Section is located directly below the Details/History Window. It displays which truck is currently listed on the manifest and allows the user several options to change it. Please note that it is mandatory to report the truck information on an ACI eManifest.

Add Truck Button
Generally not recommended as Quick Assign Truck is faster and easier to use. Used to select which truck should be listed on the manifest. Clicking on this button will bring the user to a screen where the truck selection can be made, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the truck is selected clicking 'Save' will assign the truck and return the user to the ACI eManifest Details Page. The Add Truck Button only appears when there is no truck assigned to the manifest.
Quick Assign Truck
Used to select which truck should be listed on the manifest. Can only be used for existing trucks, it is not possible to enter a new one here. By typing either the unit number or the license plate of the truck into the text box, the truck will come up for the user to select. Clicking on it or pressing enter will assign it to the manifest. The Quick Assign Truck option will only appear when there is no truck assigned to the manifest.
Remove Truck from eManifest Button
Used to remove the current truck from the manifest. If this option is used any seal numbers currently listed on the truck will also be removed from the manifest.
Set Cargo Exemption Button
Used to indicate that there is Exempt Cargo loaded on the truck. Moving the mouse over this button displays the choice between LVS, Flying Truck, IIT and Mail. For any of these shipment types no shipment is required to be reported on the manifest, but the Cargo Exemption must be set here to indicate that it is aboard. Once the selection is made the Cargo Exemption will be set on the truck. It can be removed again by clicking the 'Remove Cargo Exemption Code' link that will be displayed afterward. Please note that if there is a trailer on the manifest the Cargo Exemption should be set there instead.
View
Used to display more information about the truck listed on the manifest. It will bring the user to a details page which lists options to change the truck listed on the manifest, remove the truck from the manifest, edit or view the Truck Profile, create seal numbers, or return to the manifest.
Change
Used to change the truck currently listed on the manifest. It will bring the user to a screen where the truck selection can be made, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the selections have been made clicking 'Save' will change the truck and return the user to the ACI eManifest Details Page. Please note that it may be easier to Remove the truck and Quick Assign a new one rather than using this function.
Remove
Used to remove the current truck from the manifest. If this option is used any seal numbers currently listed on the truck will also be removed from the manifest.
Add Seal
Used to add a Seal Number to the truck. It will bring the user to a separate screen to enter the Seal Number. Once it has been entered, clicking 'Save' will add the seal to the truck and bring the user to a screen where additional seals may be entered by clicking 'Create Seal Numbers'. The user can return to the ACI eManifest Details Page by clicking 'Back to ACI eManifest'. Please note that if there is a trailer on the manifest the Seal Numbers should be listed there instead.
Validation Warnings
If the Truck Profile is not fully set up to allow the truck to be used on an ACI eManifest, a validation warning will be listed on the Truck Section in red lettering next to a yellow caution sign. If this occurs the user should correct the Truck Profile before returning to the manifest.

Trailer Section

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The Trailer Section is located directly below the Truck Section. It displays a list of trailers currently assigned to the manifest and allows the user several options to change it. Please note that it is mandatory to report the trailer information on an ACI eManifest if a trailer is being used.

Add Trailer Button
Generally not recommended as Quick Assign Trailer is faster and easier to use. Used to add a trailer to the manifest. Can be used multiple times to add multiple trailers. (eg. double-drop trailers) Clicking on this button will bring the user to a screen where the trailer selection can be made, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the trailer is selected clicking 'Save' will assign the trailer and return the user to the ACI eManifest Details Page.
Quick Assign Trailer
Used to add a trailer to the manifest. Can only be used for existing trailers, it is not possible to enter a new one here. Can be used multiple times to indicate multiple trailers. (eg. double-drop trailers) By typing either the unit number or the license plate of the trailer into the text box, the trailer will come up for the user to select. Clicking on it or pressing enter will assign it to the manifest.
Set Cargo Exemption Button
Used to indicate that there is Exempt Cargo loaded on the trailer(s). Moving the mouse over this button displays the choice between LVS, Flying Truck, IIT and Mail. For any of these shipment types no shipment is required to be reported on the manifest, but the Cargo Exemption must be set here to indicate that it is aboard. Once the selection is made the Cargo Exemption will be set on the trailer(s). It can be removed again by clicking the 'Remove Cargo Exemption Code' link that will be displayed afterward.
View
Used to display more information about the trailer listed on the manifest. It will bring the user to a details page which lists options to change the trailer listed on the manifest, remove the trailer from the manifest, edit or view the Trailer Profile, create seal numbers, or return to the manifest.
Change
Used to change a trailer currently listed on the manifest. It will bring the user to a screen where the trailer selection can be made, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the selections have been made clicking 'Save' will change the trailer and return the user to the ACI eManifest Details Page. Please note that it may be easier to Remove the trailer and Quick Assign a new one rather than using this function.
Remove
Used to remove a trailer from the manifest.
Add Seal
Used to add a Seal Number to the trailer. It will bring the user to a separate screen to enter the Seal Number. Once it has been entered, clicking 'Save' will add the seal to the trailer and bring the user to a screen where additional seals may be entered by clicking 'Create Seal Numbers'. The user can return to the ACI eManifest Details Page by clicking 'Back to ACI eManifest'.

Driver / Passenger Section

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The Driver/Passenger Section is located directly below the Trailer Section. It displays a list of drivers and passengers currently assigned to the manifest and allows the user several options to change it. Please note that it is currently optional to list drivers and passengers on your manifest. This information will not be transmitted to CBSA, the option in included for user reference only.

Assign Driver to ACI eManifest Button
Generally not recommended as Quick Assign Driver is faster and easier to use. Used to add a driver to the manifest. Can be used multiple times to add multiple drivers. (eg. team drivers) Clicking on this button will bring the user to a screen where the driver selection can be made. Once the driver is selected clicking 'Save' will assign the driver and return the user to the ACI eManifest Details Page.
Assign Passenger Button
Used to add a passenger to the manifest. Can be used multiple times to add multiple passengers. Clicking on this button will bring the user to a screen where the passenger selection can be made. Additionally, if the Passenger Profile has not yet been created the user can create it from this screen by clicking 'Create New Passenger'. Once the passenger is selected clicking 'Save' will assign the passenger and return the user to the ACI eManifest Details Page.
Quick Assign Driver
Used to add a driver to the manifest. Can only be used for existing drivers, it is not possible to enter a new one here. Can be used multiple times to add multiple drivers. (eg. team drivers) By typing either the name or driver number into the text box, the driver will come up for the user to select. Clicking on the selected driver or pressing enter will assign the driver to the manifest.
View
Used to display more information about the driver or passenger listed on the manifest. It will bring the user to the Driver Details Page or Passenger Details Page.
Change
Used to change a driver or passenger currently listed on the manifest. It will bring the user to a screen where the driver or passenger selection can be made. Once the selection has been made clicking 'Save' will change the driver or passenger and return the user to the ACI eManifest Details Page. Please note that it may be easier to Remove the driver or passenger and Quick Assign a new one rather than using this function.
Remove
Used to remove a driver or passenger from the manifest.

Shipment Section

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The Shipment Section is located directly below the Driver/Passenger Section. It displays a list of shipments currently attached to the manifest and gives the user a detailed oversight and control of that list, including options to add or remove shipments, and access existing shipments for editing. Please note that it is mandatory to report all shipments aboard on one ACI eManifest.

Create New Shipment Button
Used to add a shipment to the manifest. Clicking on this button will bring the user to the Start New ACI Shipment Page. Creating a shipment using this function will automatically attach the shipment to the manifest. This option should only be used when the shipment has not yet been created in BorderConnect. For a shipment that is already created Quick Assign Shipment should be used instead.
Send to CBSA Button
Used to transmit ACI Shipment data to CBSA. Please note that normally the 'Send to CBSA' in the Main Function Buttons (top of the page) should be used instead as it allows all Trip and Shipment data to be sent at once. Moving the mouse over this button displays the following choices:
  • Send All Shipment Requests: Transmits all attached shipments to CBSA. Should only be used for shipments not currently on file with CBSA. ie a draft or cancelled shipment.
  • Send All Shipment Change Requests: Transmits a change request for all attached shipments to CBSA. Used when shipments that are already on file need to be updated, or in correcting rejected shipments. Can only be used prior to manifest being arrived by CBSA. after that, an amend is required instead.
  • Send All Shipment Amend Requests: Transmits an amend request for all attached shipments to CBSA. Used when shipments on an arrived manifest need to be updated. Can only be used once the manifest is arrived by CBSA. Before that, a change request is required instead. All amendment requests will the require the user to specify the reason for the amendment.
  • Send All Shipment Cancel Requests: Transmits a request to cancel all attached shipments to CBSA. Used when shipments that are already on file need to be cancelled in order to allow changes to the cargo control numbers, or simply because the freight is no longer expected to cross the border. Please note that if the manifest is on file with CBSA it will not be possible to cancel the shipments only.
Once the selection is made the user will be asked to confirm the transmission, and the request will be sent to CBSA. If there were any errors on the manifest to prevent the transmission, the user would be notified at this time.
Set Shipment Status Button
Used to correct the Current Status of all the shipments on the manifest when one or more are believed to be incorrect. Because the system updates the Current Status automatically based on CBSA responses, this feature should seldom if ever be used. Please note the Set Status Button cannot be used to make changes to a shipment in the CBSA system. eg. setting the status to Cancelled will not cancel the shipments with CBSA. A cancel request would be used instead.
Moving the mouse over this button displays the choice between all available statuses for an ACI Shipment. Once the selection is made the user will be asked to confirm the selection, and the Current Status will be updated for all shipments on the manifest.
Quick Assign Shipment
Used to attach an Unassociated Shipment to the manifest. By typing the Cargo Control Number of the shipment to be attached into the text box it will come up for the user to select. Clicking on the selected shipment or pressing enter will assign it to the manifest. This option can only be used when the shipment has already been created and is not currently attached a manifest.
View
Used to review or edit a shipment on the manifest. It will bring the user to the ACI Shipment Details Page.
Detach
Used to remove a shipment from the manifest. The removed shipment will remain in BorderConnect as an Unassociated Shipment, which will allow it to be reassigned to a manifest later.

Container Section

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The Container Section is located directly below the Shipment Section near the bottom of the page. It displays a list of Containers currently assigned to the manifest and allows the user several options to change it. Please note that it is mandatory to report the container information on an ACI eManifest if containers are being used.

Add Container Button
Used to add a container to the manifest. Can be used multiple times to add multiple containers. Clicking on this button will bring the user to a screen where the Container Number can be entered, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the container is entered clicking 'Save' will add the contaier and return the user to the ACI eManifest Details Page.
Set Cargo Exemption Button
Used to indicate that there is Exempt Cargo loaded on the container(s). Moving the mouse over this button displays the choice between LVS, Flying Truck, IIT and Mail. For any of these shipment types no shipment is required to be reported on the manifest, but the Cargo Exemption must be set here to indicate that it is aboard. Once the selection is made the Cargo Exemption will be set on the container(s). It can be removed again by clicking the 'Remove Cargo Exemption Code' link that will be displayed afterward.
Edit
Used to change a container currently listed on the manifest. It will bring the user to a screen where the Container Number can be changed, as well as the option to set a Cargo Exemption or add Seal Numbers. Once the selections have been made clicking 'Save' will change the container and return the user to the ACI eManifest Details Page.
Remove
Used to remove a container from the manifest.
Add Seal
Used to add a Seal Number to the container. It will bring the user to a separate screen to enter the Seal Number. Once it has been entered, clicking 'Save' will add the seal to the container and return the user to the ACI eManifest Details Page.

Comment Section

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The Comment Section is located directly below the Container Section at the very bottom of the page. It allows the user to add and view comments about the ACI eManifest. These comments are not transmitted to CBSA; their purpose is for user reference only. It is highly recommended to add comments to the manifest to record anything out of the ordinary as it is an excellent way to communicate the situation to other users and to retain information for audit purposes.

Add Comment Button
Used to add a comment to the manifest. Clicking on this button will bring the user to a screen where the comment can by typed. Once finished, clicking 'Save' will add the comment to the manifest and return the user to the ACI eManifest Details Page.
Edit
Used to edit an existing comment on the manifest. It will bring the user to a screen where the comment can be edited. Once finished, clicking 'Save' will update the comment and return the user to the ACI eManifest Details Page.
Delete
Used to remove a comment from the manifest.