Revision as of 11:34, 7 June 2023

Welcome to the BorderConnect Support Wiki

a free information resource for BorderConnect customers and cross-border highway carriers.

190 articles and 668 images.

Featured Article

Selecting **Section 321** shipment type from the Start New ACE Shipment page

A Section 321 is a U.S. Shipment Type for goods to clear through U.S. Customs and Border Protection on an ACE Manifest. It is a type of entry that allows for the release at the border of shipments valued at 800 U.S. dollars or less.

To qualify for Section 321 release a shipment must not exceed 800 U.S. dollars in value and must not be one of several lots covered by a single order or contract, the value of which would exceed $800. CBP may also refuse to release a shipment as Section 321 when taking into account risk. (Full article...)

Featured Tutorial Video

How to Create and manage truck profiles in BorderConnect.

ACI eManifest Guide

Did you know...

Content goes here

ACE Manifest Guide

Did you know...

Content goes here

U.S. In-Bond Manager Guide

Did you know...

Content goes here

BorderConnect Software Guide

Did you know...

Content goes here

Featured BorderConnect Screenshot

This BorderConnect screenshot is of the ACI eManifest Settings section of Company Settings page. It is accessed under the Account menu and allows the user to manage and change settings in BorderConnect.

This section allows the user to change specific settings related to ACI eManifests, such as changing the default carrier code when starting a new ACI eManifest, automatically starting a new ACI eManifest with the next sequential trip number or even displaying ACI import buttons on the Start New ACI eManifest page which helps users upload shipments into an ACE eManifest.

The Company Settings page is helpful for users who want to customize the BorderConnect software experience to their liking. It's also helpful if users or highway carriers a familiar to processing eManifests a particular way or streamline their eManifest processing experience. (Full article...)

Other Areas of BorderConnect Wiki

RNS-PARS Software Guide – Learn how to use all the features of BorderConnect RNS-PARS Software.
Warehouse Arrival Certification (WACM) Guide – Instructions on using BorderConnect's Warehouse Arrival Certification Message (WACM) feature with RNS.
Customs Compliance Guide – Information on getting cross-border authority and trusted trader programs.
eManifest Processing Guide – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
Shipment Release Types – View all CBP and CBSA shipment release types and their definitions and requirements.
Customs Glossary – A glossary of customs terms and acronyms used in cross-border trade and BorderConnect.

BorderConnect On Social Media

Template:Wikipedia's sister projects

Wikipedia languages

Template:Wikipedia languages

@@ Line 126: / Line 126: @@
 <div id="mp-other-content">
 *'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
-*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM) Guide]]''' – This guide offers instructions on using BorderConnect's Warehouse Arrival Certification Message (WACM) feature using the Release Notification System (RNS).
+*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM) Guide]]''' – Instructions on using BorderConnect's Warehouse Arrival Certification Message (WACM) feature with RNS.
 *'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – Information on getting cross-border authority and trusted trader programs.
 *'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.